Executive, Motor Claims
2 days ago
Job Responsibility
· To handle all types of motor claims including recovery.
· To gather and analyze information from all sources before claim settlement.
· To ensure all claims are resolved in fair and reasonable manner in accordance with Company's claims procedures and guidelines.
· To escalate any suspicious claims for further investigation.
· To manage relationships and expectations of claimants and business associates and if necessary, damage control.
· To review claim files and monitoring of recoveries.
· Contribute to projects surrounding departmental initiatives to meet strategic objectives.
· To provide administrative support to prepare monthly statistics and report. To be the liaison with any authority as required under the scope.
· Any other jobs assigned by the Company/HOD/Section Manager.
Requirements:
· Minimum 1 year's working experience in similar capacity.
· Experience with Motor claims in an insurance company setting will be an added advantage.
· Minimum Diploma holder.
· Customer centric, meticulous and able to work in a fast-paced environment.
· Must be able to work independently and as a team.
· Good negotiation skills.
· Positive working attitude.
· Certificate in Commercial General insurance and Personal General Insurance is a must.
· Bilingual in English and Mandarin in order to liaise with the English and Mandarin Speaking Associates and also, to negotiate settlement with English and Mandarin speaking solicitors.
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