Sales Specialist/Key Account Manager
7 days ago
Job Purpose
The Sales Specialist/Key Account Manager is a key member of the Sales team (within the Security Industry) and will be responsible for obtaining new contracts, retention of existing contracts and building upon our current customers' offerings
Duties And Responsibilities
Integrated Security Solutions – Manned Guarding, Security Technology Solutions, Risk Management.
Analyze review and identify customers' security concerns and gaps, or overall security status
- Determine integrated security products/services based on customers and needs
- Proactive in hunting for new contracts and customers
- Promote integrated security solutions to new and existing customers base and upsell services and products.
- Works closely with the different departments especially the Operations and HR Team for new service deployment and maintaining existing deployment.
- Identify additional clients needs/selling opportunities
- Monitoring sales results, trends and key performance indicators (KPIs) for achieving the annual sales targets determined by the department head
- Support marketing strategy and business development teams as appropriate
- Track competitors' market activity and price
- Negotiating terms of an agreement and closing of sales
- Regular analysis/reporting/and review of Sales Activities/Opportunities, and review with local Management & Operations Teams
- Familiar with lead generation and sales tools like SalesForce.Com for pipeline tracking and management (CRM)
- Able to work on activities in SFDC for real-time transparency for current and new contracts
- Identify and participate in local associations, vendor shows, conferences to boost sales lead
- Other duties/needs as assigned
- Generate regular and timely sales forecasts and report
Core Competencies Required
- Knowledge of The Market Environment
- Business Development, Hunting & Selling Skills
- Delivering Strategy
- Driving Change
- Team Player
- Delivering Performance
- Working With Complexity
- Managing Professionally
- Customer Thinking
- Collaborating And Cooperative
Qualifications
- Min a diploma in any relevant field but technology/engineering will be a plus
- Experienced or familiar with the security industry
- A valid driver's license with own transportation is a must
- Flexibility to work some evenings
- Strong follow-up and customer service skills
- Effective communication skills both verbal and written
- Proficient use of Microsoft Office Suite including Outlook, Excel, Word, PowerPoint, etc
- Ability to understand system design and application, and pricing/cost management, lead generation and time management
- Project management and coordination experience will be an added advantage
Preferred
- Prior use of or other CRM systems
- Two or more years of B2B security solutions and system sales experience
- Experience in lead generation, lead management and lead closure
- Highly independent and self-motivated
- Resourceful and a team player
- Good hunting skills
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