Business Analyst

2 days ago


Central Region, Singapore Web Synergies Full time $100,000 - $150,000 per year

Job Description & Requirements

Role Summary:

We are looking for an experienced Senior Business Lead Analyst with deep expertise in Finance Full Suite (FFS) applications. The candidate will provide SME support, lead multi-country FFS projects, manage change requests, and ensure smooth operations of finance applications.

Key Responsibilities:

  • Act as SME for Finance Full Suite, handling issue investigation, resolution, and user queries.
  • Lead FFS projects such as system rollouts, Unity ID implementation, QFXLM migration, and currency conversion.
  • Gather and analyze business requirements, propose solutions, and drive UAT and production rollout.
  • Provide 24*7 support for UAT and production environments, monitor ETL batches, and troubleshoot issues.
  • Manage incidents, problems, and escalations, collaborating with DevOps, development, DBA, and network teams.
  • Mentor team members and provide guidance on operational activities.
  • Prepare reports on incidents, requests, major issues, and project progress.

Skills & Tools:

  • Finance Full Suite (FFS) expertise
  • Linux Shell scripting, Abinitio ETL, Oracle, SQL Developer, PL/SQL, Netezza, Big Data/Hadoop
  • Control-M, GENEOS, AppDynamics, Abinitio Operational Console, Inquiry Framework, AWS Portal
  • JIRA, ServiceNow for incident and change management
  • Strong analytical, problem-solving, and communication skills in English

Experience & Qualifications:

  • Bachelor's degree in English or relevant field
  • 12+ years of experience in IT/Finance application support and project management
  • Proven experience in multi-country FFS rollouts and complex finance projects
  • ITIL Foundation V3 certified

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