Head of Strategic Accounts, Singapore

Head of Strategic Accounts, Singapore

Do you enjoy selling solutions in Financial Crime & Compliance and Fraud & Identity?

Will you like to join a global leader in Regulatory, Compliance and Risk Solutions?

About the Team

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our, Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

You can learn more about LexisNexis Risk at the link below,

About the Role

We are seeking a dynamic and experienced Head of Strategic Accounts, Singapore, to lead our client engagement and commercial growth across Singapore. In this leadership role, you will drive the strategy and performance of the strategic accounts team, with a focus on revenue growth, customer retention, and high-value relationship management. You will oversee complex sales cycles, lead contract negotiations, and collaborate cross-functionally to ensure the delivery of integrated, customer-centric solutions. With a strong understanding of market dynamics and a hands-on leadership style, you will play a critical role in shaping the success of our most important client partnerships while contributing to broader business objectives.

Responsibilities

• Lead the Strategic Accounts team in Singapore to achieve and exceed revenue, retention, and performance targets through strategic direction and coaching.
• Develop and execute departmental sales strategies aligned with overall business objectives
• Drive consultative selling excellence, including oversight of key product demos, presentations, and tender responses
• Lead contract negotiations, ensuring commercially sound agreements in line with company policy
• Champion customer retention and expansion by reinforcing value propositions and solution differentiation
• Build and maintain strong senior-level client relationships, ensuring consistent, high-quality engagement
• Foster cross-functional collaboration to deliver an integrated and customer-centric experience
• Set and monitor standards for client interaction quality and frequency to strengthen competitive positioning
• Provide strategic input into market planning and product development initiatives.
• Stay ahead of market trends, regulatory changes, and competitor activities to inform decision-making
• Oversee portfolio planning and pipeline management, ensuring accurate forecasting and alignment to strategic goals
• Ensure accurate and timely reporting, including team compliance with Salesforce and internal reporting standards

Requirements

• At least 10 to 15 years of experience in strategic account management or enterprise sales with minimum of 8 years of experience in a people management
• Domain expertise in AML, KYC, Compliance and Risk management within the banking and financial services sector will be highly advantageous
• Proven ability to lead and develop high-performing sales or account management teams
• Strong track record in managing complex sales cycles and negotiating high-value contracts
• Excellent relationship-building skills with experience engaging C-level stakeholders.
• Strategic thinker with strong commercial acumen and business alignment skills.
• Skilled in cross-functional collaboration across sales, product, marketing, and operations
• Solid understanding of the Singapore and Southeast Asia market landscape
• Proficient in CRM tools (e.g., Salesforce) with strong pipeline and reporting discipline

Learn more about the LexisNexis Risk team and how we work here

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