
F&B Administrator
2 days ago
Primary Role:
To provide comprehensive administrative support to both Kitchen and F&B Service teams, ensuring seamless operations through effective coordination of market lists, rostering, training, promotions, and compliance matters.
Key Responsibilities:
- Prepare, check, and submit daily/weekly market lists for the Kitchen team in coordination with chefs.
- Manage and update duty rosters, off days, shift schedules, and leave records for both Kitchen and F&B Service staff.
- Support general Kitchen administration, including document filing, purchase requisitions, and stock-related reports.
- Liaise with suppliers, Marketing, and internal departments for F&B promotions, events, and seasonal campaigns.
- Update and maintain F&B-related communication platforms (website, internal staff notices, EDMs).
- Enroll staff for mandatory trainings (Food Hygiene, WSQ, Shangri-La Academy, and other compliance programs).
- Maintain training, attendance, and certification records for F&B staff to ensure audit readiness.
- Act as the point of contact for HR-related matters within F&B, including probation confirmation forms, staff transfers, and onboarding support.
- Assist in performance appraisal coordination and staff recognition initiatives.
- Support the F&B leadership team in compiling reports, memos, and presentations.
- Ensure compliance with hotel, brand, and statutory standards across all F&B operations.
- Provide ad-hoc administrative support as assigned
Requirements:
- Diploma or equivalent qualification in Hospitality, Business Administration, or related field.
- Minimum 2 years of administrative experience, preferably in F&B or hotel operations.
- Strong organizational skills with the ability to handle multiple priorities under tight deadlines.
- Proficient in MS Office applications (Excel, Word, PowerPoint) and comfortable with digital platforms and HR/training systems.
- Good communication skills with the ability to liaise effectively across departments and with external partners.
- High attention to detail, accuracy, and record-keeping.
- Resourceful, proactive, and able to work independently while supporting multiple teams.
- Flexibility to adapt to changing operational needs and work schedules in a fast-paced environment.
- Team player with a positive attitude and service-oriented mindset.
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