Technical Support Engineer

24 hours ago

Central Region, Singapore STRATEGY SOLUTIONS SERVICES Full time $30,000 - $60,000 per year

Responsibilities:

  • Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate manner
  • Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues
  • Providing technical assistance for queries and issues related to computer systems, software, and hardware
  • Creating technical documentation and manuals to assist other team members and users
  • Support on new product certifications and renewals
  • Provide support on company's Warranty Entitlement and Claim system

Requirements:

  • Min 1 year hands on experience.
  • Familiar with Microsoft Office applications.
  • Strong problem-solving and analytical abilities.
  • Proficiency in diagnosing hardware, software, and networking issues

What we offer

  • Comprehensive training and development opportunities
  • Opportunities for advancement and career progression
  • A positive and inclusive work environment that values work-life balance

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R :

(NOTE: The following information should be Included in the Resume. Thank you)

  1. Detailed Job Scope
  2. Reason for Leaving for All Employments
  3. Salary Expectation
  4. Date of Availability

Shortlisted candidates will be notified for an interview.

MOM License: 09C3018

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