Senior Distribution Compliance Surveillance Officer

2 weeks ago

Singapore River The Great Eastern Life Assurance Company Limited Full time $80,000 - $120,000 per year

*About the Job*

We are looking for a passionate and inquisitive individual to join our team. This individual will perform agency evaluations to analyse trends identify and address potential gaps. He/she will consistently review the areas for improvement and implement enhanced framework suitable for the business.

·       Provide support for day-to-day operations by assisting with the team's functions. Adhoc training for representatives in the sales advisory process and point-of-sales system

·       Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines

·       Ensure timely reviews and follow up with representatives on cases triggered by Company approved monitoring system, and information via other sources reported to the department

·       Assist in developing and implementing communication plans on competency standards

·       Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required

·       Perform trend analysis to detect potential sales advisory and market conduct risks. Updating of SOPs and internal guidelines when required

·       Address all queries and concerns from various internal and external stakeholders

·       Assist in the execution of special projects / initiatives and perform other work as required to meet business needs

·       Highlights any potential concerns /risks and proactively shares best risk management practice

·       Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

·       Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

·       Highlights any potential concerns /risks and proactively shares best risk management practices.

  • Degree holder and above in related discipline (Banking/ Business/ Finances/ Accounting) preferred
  • At least 2 - 3 years of experience in Financial Services or insurance industry would be an added advantage
  • CMFAS qualification (M5, M9, M9A and HI) would be an advantage
  • Proficient in MS Office (Excel, Word, Outlook and PowerPoint). Good knowledge on data mining, data analysis would be an added advantage.
  • Strong interpersonal and communication (verbal and written) skills. Able to influence and manage a wide range of stakeholders.
  • Meticulous, professional, able to work well independently and as part of a team. Positive attitude, driven, motivated, and proactive in supporting th team.
  • Strong analytical skills and demonstrate ability to make sound judgements.
  • High level of integrity, takes accountability of work and good attitude over teamwork.
  • Takes initiative to improve current state of things and adaptable to embrace new changes.

·       High level of integrity, takes accountability of work and good attitude over teamwork.

·       Takes initiative to improve current state of things and adaptable to embrace new changes.

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