Trainer (Sales Distribution)

Manulife Singapore is seeking a dynamic and dedicated Training Executive/Manager to join our team. This role is critical in delivering and managing the ADOR MoRE program, ensuring that our training initiatives align with the company's strategic objectives. The successful candidate will be responsible for partnering with the program lead to deliver weekly training sessions, developing and updating training content, and supporting various administrative and project management tasks related to training and development.

This job description provides a comprehensive overview of the responsibilities and qualifications needed for the Training Executive/Manager role at Manulife Singapore, focusing on the ADOR MoRE program and related projects.

Position Responsibilities:

Program Delivery and Development:

• Partner with the program lead to deliver the weekly Monday training sessions for the ADOR MoRE program throughout the 52 weeks of the year.

• Collaborate in developing and updating the content for the ADOR MoRE program, ensuring that it remains relevant and impactful.

Administrative Support:

• Coordinate with trainers for scheduling and ensure training rooms are booked and arranged as needed.

• Sync attendance data with the Recruitment team and track attendance requirements for monthly intakes of the ADOR MoRE program.

• Maintain accurate records and provide reports on training attendance and effectiveness.

Project Management:

• Support the program lead in managing and executing ad-hoc projects that require MBA engagement and involvement, such as Manulife PRO, Lead Engagement, and MBA Communications.

• Ensure projects are delivered on time, within scope, and within budget.

Team Collaboration and Support:

• Work collaboratively with the existing team to alleviate workload, enhance proficiency, and improve the effectiveness of training initiatives.

• Provide support to ensure team members have adequate time-off opportunities and maintain a healthy work-life balance.

Continuous Improvement:

• Identify opportunities for improving training programs and processes to enhance learner engagement and training outcomes.

• Stay informed of industry trends and best practices in training and development.

Required Qualifications:

• Diploma / Bachelor's degree in Human Resources, Education, Business, or a related field.

• Proven experience in training delivery, program development, and project management.

• Strong organizational and administrative skills with attention to detail.

• Excellent communication and interpersonal skills.

• Ability to work collaboratively in a team environment and manage multiple priorities.

• Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS) is a plus.

Preferred Qualifications:

• Experience in the financial services industry (Sales, Recruitment / Business Development)

• Experience with content development tools and e-learning platforms.

• CMFAS Qualifications RES5, Module 9 & 9A will be a plus.

• Degree / Diplomas in Finance, economic, actuarial or equivalent  will be a plus.

When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

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