Retail Assistant

JOB SUMMARY

Responsible for the smooth operation at the Retail Booths by carrying out all job tasks effectively and efficiently. To provide delightful retail experience for guests through delivering excellent service.

JOB DUTIES AND RESPONSIBILITIES

· Assist and engage with guests warmly, providing personalized product recommendations and advice.

· Possess good product knowledge and perform upselling constantly through active recommendation or suggestive selling during order taking.

· Perform cashiering and adhere to all procedures. Oversee sales processes, from handling transactions to ensuring accurate pricing and stock levels.

· Accurately record and manage daily sales, inventory, and cash and credit summaries.

· Ensure that the booths are properly set up and accordance to Brand and/or Hygiene standards.

· Maintain visual merchandising standards and creatively adapt displays for themes and festivities.

· Check cleanliness of booth area and ensure sufficient stock of condiments at all times.

· Anticipate guests' needs and know regular guests' special requirements/preferences; follow up with guests constantly for any additional assistance.

· Achieve sales targets, contribute to revenue growth through upselling, and manage inventory control.

· Enhance customer experience through effective complaint resolution and feedback collection for service improvements.

· Follow all opening and closing procedures, ensuring the booth's cleanliness and organization.

· Liaise with retail office for stock requisitions, order management, and operational matters.

· Uphold energy conservation measures and report any equipment issues or losses

· Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

. Candidate must possess at least GCE 'O' levels and above

. No experience is required

. Willing to go the extra mile

. Customer service oriented

. Able to commit from August 2025 to February 2026

. Able to perform rotating shift duties, including weekends and public holidays

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.