retail supervisor

1 week ago

West Region, Singapore Rodalink (S) Pte Ltd Full time $70,000 - $120,000 per year
  • Achieve and exceed store sales target and store KPIs.
  • Engage team-selling strategy to deliver Overall Customer Experience and close sales.
  • Take the lead to demonstrate sales strategy and motivate others to close sales and achieve store target.
  • Provides feedback to Product In-charge in view of business trends.
  • Knows the best sellers, the required placement, and ensures that their sales are at or above company performance.
  • Perform operational tasks, maintains neat, clean and organized store environment, monitor inventory movement and conducts store take.
  • Perform merchandising tasks, e.g. floor sets and planograms.
  • Maintains high level of personal integrity, adhere to Loss Prevention practices and policies, manage work schedule and time keeping, report of fraudulent/disciplinary/ theft issues immediately to superiors.
  • Process and document sales transactions, conduct daily closing checks and verification.
  • Instill high standards of compliance and hold teams accountable.
  • Educate team members to provide consistent Overall Customer Experience through customer's first touch point to the end of transaction.
  • Imparts product and operations knowledge, utilizing tools provided
  • Consistently build team members' competencies by engaging in continuous training, role-playing and effective delegation of tasks.
  • Drive employee engagement and foster team spirit.

Requirements

  • ITE and above or Certificate in Retail Management or related disciplines.
  • At least 2 years retail sales experience in a supervisory role, preferably in Bicycle or FMCG Outdoor/ Sports products.
  • Passion for sales and customer service.
  • Proven sales and results oriented to meet targets.
  • Good sales performance analysis skills and committed to uphold high service standards.
  • Strong leadership and mentoring skills to junior staff.
  • Excellent interpersonal and communication skills.
  • Ability to connect with Team and develop people.
  • Fluent in English verbal and written communication.
  • IT Proficiency (Intermediate level).

Additional Details & Benefits

  • This is a full-time position; 44 hours, 5.5 days per week including weekends and Public Holidays.

  • Competitive remuneration + commission + annual salary increment + variable performance bonus

  • Basic medical benefit

  • Friendly and dynamic environment

  • Free Bicycle and Bicycle's products

- For committed and proven staff: overseas trip to the factory and HQ to see the birthplace of the company and where the bicycles are made as well as additional learning and professional development to sharpen skills and learn about new innovations in the bicycle industry.

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