
Retail Supervisor
3 days ago
About the role
We are seeking an experienced Retail Supervisor to join our growing team at Wine Trade Asia Pte Ltd. This full-time role will be responsible for overseeing the day-to-day operations of our retail store and ensuring excellent customer service and sales performance.
What you'll be doing
- Handling customer inquiries, complaints, and feedback in a professional and efficient manner
- Monitoring and analysing store performance data to identify opportunities for improvement
- Maintaining stock levels, merchandising displays, and ensuring the store is well-presented at all times
- Assisting with inventory management, order processing, and cash handling procedures
- Collaborating with the management team to implement marketing and promotional activities
- Ensuring compliance with company policies, procedures, and relevant industry regulations
What we're looking for
- Strong customer service orientation and the ability to lead and motivate a team
- Excellent communication, problem-solving, and decision-making skills
- Proficient in inventory management, data analysis, and basic financial reporting
- Knowledge of wine and spirits products, trends, and industry regulations
- A passion for providing exceptional shopping experiences and driving sales growth
Do you have the attentiveness, patience, and a positive attitude? Are you ready to join a team that rewards you individually, celebrates your team, & pours into your growth and development?
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