Vsas I Technical Support Assistant Manager

2 weeks ago

Singapore Vision Systems Full time $80,000 - $120,000 per year

**About The Position**:
- Smart and dimmable windows and customized electronics. Leaders in the architecture and aeronautic segment with its Liquid crystal technologies, Vision Systems and Gauzy have a growing footprint in the automobile and railways market and have also applicative products in special vehicle and marine segments
- Camera Monitoring systems and ADAS solutions primarily targeting the bus and coach markets
**Responsibilities**:
Gauzy is looking for a talented and ambitious technical support assistant manager, responsible for being a technical lead and an escalation point of contact for our regional customers.
Located in Singapore and reporting to the project and technical support manager, the technical support assistant manager will be in charge of providing our customers and partners with after sales and technical support.
He/she will regularly collaborate with the sales department to evaluate and implement technical solutions for new opportunities.
**Responsibilities**:
- Take ownership of customer issues reported and see problems through to resolution.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Provide prompt and accurate feedback to customers.
- Ensure proper recording, documentation and closure of all issues.
- Prepare accurate and timely reports.
- Perform training and certifications to the company's customers
**Requirements**:
- Degree in engineering/Practical engineering in the HW electronics field.
- Working experience with laboratory tools: scope, DVM, clean soldering capabilities.
- Proven experience in QA testing and debug of HW products - 2 years minimum.
- Experience in the glass industry.
- Customer service experience in the HW/System field - an advantage.
- Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously - result driven mind-set with a desire and ability to learn.
- Good interpersonal and communication skills - Team player and hands on capability
- Excellent written and verbal interpersonal communication skills with the ability to communicate technical issues to a technical and non-technical audience.
- Written and oral fluency in English and Chinese.
- Willingness to travel.

  • Vsas I Technical Support Assistant Manager

    1 week ago

    Singapore Vision Systems Full time

    **About The Position**: - Smart and dimmable windows and customized electronics. Leaders in the architecture and aeronautic segment with its Liquid crystal technologies, Vision Systems and Gauzy have a growing footprint in the automobile and railways market and have also applicative products in special vehicle and marine segments - Camera Monitoring systems...

  • Technical Support Chemist

    2 weeks ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $3,000 - $3,600 Per Month **Date Posted** 14 hours ago Additional Details **Job ID** 3102 **Job Views** 10 Roles & Responsibilities - ** Well Established Company**: - ** $3000 - $3600 Basic + AWS + Variable Bonus**: - ** Excellent Welfare and Benefits + Career...

  • Technical Support Specialist

    2 weeks ago

    Singapore beBeeTechnical Full time $80,000 - $120,000

    **Job Title:** Technical Support SpecialistKey Responsibilities:Manage and implement patching activity, ensuring timely upgrades of OS, MW, and DB.Patch or upgrade servers on time, seeking assistance from the team if needed.Utilize Linux commands to check logs for errors and troubleshoot issues.Advise the application team on patches, providing guidance on...

  • Assistant Technical Project Manager

    1 week ago

    Singapore I-CONSULT TECH PTE. LTD. Full time

    Roles & ResponsibilitiesAssistant Technical Project Manager- Software Application(Singapore)Responsibilities:We are seeking for a resourceful, experienced and committed individual to manage the following:Service Management· Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.· Collaborate directly with clients...

  • Assistant Technical Project Manager

    4 weeks ago

    Singapore I-CONSULT TECH PTE. LTD. Full time

    Assistant Technical Project Manager- Software Application(Singapore)Responsibilities:We are seeking for a resourceful, experienced and committed individual to manage the following:Service Management· Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.· Collaborate directly with clients (stakeholders, Operations...

  • Technical Support Professional

    7 days ago

    Singapore beBeeSupport Full time $4,500 - $6,000

    Job Title: Technology Support SpecialistWe are seeking a skilled Technical Support Professional to join our Information Technology team.Provide technical assistance to staff and guests regarding desktop applications, network equipment, servers, IPTV, and PABX.Perform hardware and software asset management to ensure optimal system performance.Coordinate with...

  • Technical Officer, Control

    1 week ago

    Singapore MERANTI POWER PTE. LTD. Full time

    Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing a maintenance team to maintain two open cycle gas turbines of our power generation station. We are inviting applicants for the positions of Technical Officer (Control & Instrumentation) who shall report to the Senior Engineer / Engineer (Control & Instrumentation...

  • E&i Officer

    5 days ago

    Singapore ARLANXEO SINGAPORE PTE. LTD. Full time

    Maintain and improve E&I equipment performance and reliability using maintenance workflows and based on Reliability Centered Maintenance process and tools. Response to plant E&I/PCS equipment maintenance demands. Prompt and timely response to requests for assistance to meet operations expectations. Implement preventive maintenance plans for E&I/PCS...

  • Technical Support Specialist

    2 weeks ago

    Singapore beBeeMechanical Full time $3,000 - $4,000

    Job Title: Technical Support Specialist">About the Job:">We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for carrying out routine inspections, maintenance, and repairs on mechanical and engineering systems.">You will provide technical assistance for troubleshooting and...

  • Technical Support Specialist

    6 days ago

    Singapore beBeeTechnical Full time $50,000 - $70,000

    Technical Support RoleWe are seeking a highly skilled Technical Support Specialist to join our organization. As a key member of our team, you will be responsible for delivering exceptional technical support to our customers, collaborating with the sales team on pre-sales inquiries, and conducting product testing to deepen our understanding of our...