Current jobs related to Technical Support Assistant Manager - Singapore - Vision Systems

  • Technical Support Assistant Manager

    2 weeks ago

    Singapore GAUZY PTE. LTD. Full time

    **Job Introduction** - Gauzy is looking for a talented and ambitious technical support assistant manager, responsible for being a technical lead and an escalation point of contact for our regional customers. - Located in Singapore and reporting to the project and technical support manager, the technical support assistant manager will be in charge of...

  • Technical Officer

    9 hours ago

    Singapore Institute of Technical Education Full time

    Overview Join to apply for the Technical Officer - School of Engineering (ITE College West) role at Institute of Technical Education . What the role is As a support staff, your role is to support policies and schemes in specific functional areas. What you will be working on You will be responsible for assisting the Lecturers in the conduct of practical...

  • Technical Support Assistant

    16 hours ago

    Singapore beBeeAutodesk Full time $45,000 - $55,000

    Job OpportunityTechnical Support AssistantWe are seeking a highly skilled and motivated individual to join our team as a Technical Support Assistant. In this role, you will be responsible for assisting in the preparation of technical drawings and documents.Key Responsibilities:Assist in the preparation of schematic design drawings for client review and...

  • Technical Project Manager

    4 weeks ago

    Singapore Tundra Technical Solutions Full time

    This posting is for a contract assignment with Tundra Technical Solutions to provide services to our Client, a Fortune 500 Tech Firm. Technical Project Manager We are seeking a Technical Project Manager to join our network infrastructure team in Singapore to facilitate critical milestones for essential backbone infrastructure. Collaborating closely with...

  • 2nd Line Support Analyst

    2 weeks ago

    Singapore Informa Global Support Full time

    Company Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...

  • Technical Support Assistant

    2 days ago

    Singapore SKYTECH SHARES (SINGAPORE) PTE. LTD. Full time

    Prepare drawings for proposals, submissions, and layout drawings based on customer specifications. - Assist in preparing design documents and technical specifications for tender submissions. - Plan and design civil and structural engineering works. - Coordinate with project teams, ensuring smooth execution of tasks. - Support the overseas project team when...

  • Technical Support, Assistant Manager

    2 weeks ago

    Singapore SAMSUNG ELECTRONICS SINGAPORE PTE. LTD. Full time

    **Service Quality Management** - Monitoring and Reporting of service KPI’s - Analysis, sharing root cause, improvement plan setup, best practice sharing - Able to provide minor troubleshooting and assisting on product related issues - Provide Technical assistance on Mobile Products (Mobile phone, Tablet, Wearables) to our Authorized Service Centre and...

  • Technical Officer

    9 hours ago

    Singapore Institute of Technical Education Full time

    Technical Officer - School of Design & Media (ITE College Central) Overview As a support staff, your role is to support policies and schemes in specific functional areas. What you will be working on Maintain and upkeep laboratory and classroom facilities such as computers (PC and Apple), equipment and software. Assist with day-to-day school operational...

  • Assistant Technical Manager

    7 days ago

    Singapore VICTORY HILL EXHIBITIONS PTE. LTD. Full time

    **Role Responsibilities** - Support the Technical Manager in leading and training the team on daily start-up, shut-down, troubleshooting, and maintenance of technical systems. - Assist in compiling weekly reports on equipment performance, faults, and system errors. - Help manage spare parts inventory to ensure uninterrupted operations. - Work closely with...

  • Technical Support

    2 weeks ago

    Singapore ARCENT (SINGAPORE) PTE. LTD. Full time

    Assisting clients with technical problems pertaining to hardware or services. This position will combine technical skills with soft skills to provide well rounded support not only in the form of technical assistance but also delivering a positive client experience. Individual to be involved in: 1. Understanding and analyzing the problems that clients are...

Technical Support Assistant Manager

2 weeks ago

Singapore Vision Systems Full time

**About The Position**:

- Smart and dimmable windows and customized electronics. Leaders in the architecture and aeronautic segment with its Liquid crystal technologies, Vision Systems and Gauzy have a growing footprint in the automobile and railways market and have also applicative products in special vehicle and marine segments
- Camera Monitoring systems and ADAS solutions primarily targeting the bus and coach markets

**Responsibilities**:
Gauzy is looking for a talented and ambitious technical support assistant manager, responsible for being a technical lead and an escalation point of contact for our regional customers.

Located in Singapore and reporting to the project and technical support manager, the technical support assistant manager will be in charge of providing our customers and partners with after sales and technical support.

He/she will regularly collaborate with the sales department to evaluate and implement technical solutions for new opportunities.

**Responsibilities**:

- Take ownership of customer issues reported and see problems through to resolution.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Provide prompt and accurate feedback to customers.
- Ensure proper recording, documentation and closure of all issues.
- Prepare accurate and timely reports.
- Perform training and certifications to the company’s customers

**Requirements**:

- Degree in engineering/Practical engineering in the HW electronics field.
- Working experience with laboratory tools: scope, DVM, clean soldering capabilities.
- Proven experience in QA testing and debug of HW products - 2 years minimum.
- Experience in the glass industry.
- Customer service experience in the HW/System field - an advantage.
- Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously - result driven mind-set with a desire and ability to learn.
- Good interpersonal and communication skills - Team player and hands on capability
- Excellent written and verbal interpersonal communication skills with the ability to communicate technical issues to a technical and non-technical audience.
- Written and oral fluency in English and Chinese.
- Willingness to travel.