Customer Care Officer

Job description:Being part of the Care Transition team, the Care Consultant plays a vital role in assisting clients and caregivers in navigating the complexities of health and social care systems.The job scope includes:Review and analyse clients' records and aplication history to understand their care related history and status.Conducts interviews with...

**Responsibilities** - Answer front desk phone calls - Attend to all customers issues and provide accurate, appropriate and immediate responses, ensuring complete customers satisfaction on social media platform - Organize and schedule patients’ appointments - Acknowledge and greet guests entering and leaving the facility. - Basic customer registration,...

**Full job description** We are looking for someone to take good care of our clients: - Ensure consistent, high-quality client interactions. - Conduct teleconsultations with potential clients and provide follow-up service calls post-treatment. - Send reminders to clients for upcoming appointments - Prepare monthly sales conversion report - Collect and...

T32 Dental Centre Pte Ltd - Orchard Posted on 6-Mar-23 **Customer Care Consultant (Call Centre)**: T32 Dental Centre Pte Ltd - Ensure that exceptional customer services are provided - Assisting in rescheduling, cancelling, re-booking and reminding of appointments when required - Identify and escalate cases to supervisor where necessary and ensure closure...

**WE ARE EXPANDING!** We are currently looking for additional**:CUSTOMER SERVICE OFFICERS** Work Status: Full-time Work Locations: Orchard Central - **Walking on Sunshine**_ _/ An oasis in the middle of a concrete jungle. It’s the phrase that has been used to describe our concept outlet, Walking on Sunshine time and time again. Combining the ambiance...

Customer Service Officer. Beside Orchard MRT. 5 Day work week. 9am to 7:30pm. Need to work on Saturday. One weekday and Sunday off. **Duties and Responsibilities** - Management of voice and handphone messages. - Reminder calls for appointment confirmation. - Scheduling and rescheduling of appointments for patients. - Registers patients by verifying that...

Requirements Professional Conduct: - Have the passion and heart for patient service and care Competencies and Skills: - On-the-job training will be provided to interested applicants without relevant experience - High energy, dynamic and self-motivated - Passionate about customer service - Interested in healthcare and wellness - Possesses good...

To support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs - Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns - Responsible for updating weekly and monthly Operation reports - Support Company held events - Any other...

Responsibilities: To promote and foster better relationships with the doctors and their clinic staff To answer queries from external customers (Doctors, clinic staff and the public) regarding Operating Theatre To ensure accurate and timely billing To obtain and dispatch messages and / or requisitions to the appropriate personnel or department ...

Ensure that exceptional customer services are provided - Assisting in rescheduling, cancelling, re-booking and reminding of appointments when required - Identify and escalate cases to supervisor where necessary and ensure closure of escalated cases - Key in call details into the system - Performing other related duties as assigned or requested **Job...