Customer Service Officer

3 days ago


Orchard, Singapore IHH Healthcare Full time $4,000 - $6,000 per year

Responsibilities:

  • To promote and foster better relationships with the doctors and their clinic staff

  • To answer queries from external customers (Doctors, clinic staff and the public) regarding Operating Theatre

  • To ensure accurate and timely billing

  • To obtain and dispatch messages and / or requisitions to the appropriate personnel or department

  • Answer telephone inquiries

  • Works closely with the Business office regarding patient discharge

  • To maintain professional knowledge, skills and accept responsibility for own education and career development

  • Other Ac Hod Duties as assigned

Professional/ Educational Qualifications

  • Minimum GCE 'N' Level

Skills and Knowledge

  • At least 1 year experience in clerical duties in an acute hospital setting preferred
    Good interpersonal and communication skills
    People-oriented, flexible, adaptable and positive work attitude
    Typing ability and computer literacy preferred



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