Operations Manager

7 days ago


Bishan, Singapore Comfort Transportation Pte Ltd & CityCab Pte Ltd Full time $90,000 - $120,000 per year

Job Duties

  • Oversee daily deployment, routing, and maintenance of autonomous vehicles
  • Develop and implement operational SOPs
  • Manage cross-functional teams including safety operators, remote operators, maintenance technicians and ground operations staff
  • Ensure compliance with safety protocols and traffic regulations
  • Track KPIs such as downtime, safety incident rates, etc. and perform analysis work to improve processes
  • Lead incident management and root cause analysis for operational issues or accidents involving AVs
  • Support end-user experience by ensuring timely issue resolution and a high standard of service delivery
  • Perform any ad hoc duties assigned

Job Requirement

  • A valid Class 3 license
  • Bachelor's degree in engineering, Business, Logistics, Transportation, or a related field
  • Familiar or has a keen interest in autonomous systems, transportation regulations, and fleet management software
  • Ability to work in dynamic, high-pressure environments and adapt to evolving technologies
  • Strong analytical, problem-solving, and decision-making skills
  • Strong communication and interpersonal skills


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