Boutique Manager

2 weeks ago

Singapore Swatch Group Full time $80,000 - $120,000 per year
Job description

We are looking for Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store.

Mission and Responsibilities:

  • Leading the team to achieve sales targets and operational objectives
  • Achieving sales target by identifying customers' need, recommending the right product and closing the sale
  • Provide support, Track sales target achievement, motivate team into towards achievement of the sales
  • Establish and maintain strong, effective relationships with the team and HQ departments
  • Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level
  • Lead team to meet compliance on processes and perform inventory check according to procedures
  • Allocate and manage manpower in the Team Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower
  • Managed customer complaints and report to Management
  • Ensure that boutique is maintained in accordance to guidelines
  • Ensure that watches are merchandise in accordance to guidelines
  • Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy
  • Ensure all sales and stock reports, customers service documents are accurately complied and filed
  • Ensure Daily Banking in of cash collected are done according to guidelines, report discrepancies immediately.
  • Complete Reports as of needed of the Boutique manager on Team attendance, leave and overtime
Preferred Profile

The ideal candidate will have Managerial experience in a retail environment leading a team to nurture and grow with Watch product knowledge, Sales and a strong sense for client satisfaction, luxury experience and etiquette.

Professional requirements
  • Minimum 3 years of Team management experience, preferably within the retail or luxury industry
  • Excellent customer relations management and networking skill
  • Excellent people management skill
Languages

English and a local language

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