Assistant Store Manager

2 weeks ago

East Region, Singapore Dashi Pte Ltd Full time $25,000 - $32,000 per year

Dashi Pte Ltd is hiring a Full time Assistant Store Manager role in Bedok, Singapore. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Expected salary: $2,500 - $3,200 per month

About the Role

We're seeking a dynamic individual to manage our comprehensive e-retail warehouse and fulfillment operations and deliver exceptional customer experiences. This is a hands-on role perfect for someone who thrives in a fast-paced environment and wants to make a real impact in a growing online business.

Open to full time/part-time

Key Responsibilities

Warehouse Operations & Fulfillment:

  • Work hands-on in the warehouse environment when required
  • Assist fulfillment team with order processing and packaging
  • Support warehouse operations during peak periods and busy seasons
  • Ensure quality control standards are maintained throughout the fulfillment process
  • Collaborate closely with warehouse team to optimize efficiency and workflow

E-commerce Operations:

  • Manage online store operations across multiple sales channels
  • Handle end-to-end order fulfillment process
  • Maintain high standards of customer service and support (Manage escalation cases)

Digital Merchandising:

  • Optimize product presentation and merchandising across e-commerce platforms
  • Ensure products are well-represented with compelling descriptions and visuals
  • Monitor inventory levels and coordinate stock management
  • Implement merchandising strategies to maximize sales conversion

Customer Experience:

  • Provide top-class customer service to valued customers
  • Handle customer inquiries, concerns, and escalations professionally
  • Maintain customer satisfaction through prompt and effective communication

Content & Social Media (Bonus Skills):

  • Create engaging content to showcase products and services
  • Manage social media accounts and online presence
  • Develop creative content that drives customer engagement
  • Support digital marketing initiatives

What We're Looking For

  • Experience in e-commerce operations or online retail, along with being hands on, directly working on the fulfilment of orders
  • Strong customer service and communication skills
  • Detail-oriented with excellent organizational abilities
  • Comfortable with multi-channel e-commerce platforms
  • Self-motivated and able to work independently
  • Creative mindset for content creation and merchandising (a plus)
  • Social media management experience (preferred but not required)

What We Offer

  • Key responsibility within a small, fast-growing team
  • Opportunity to foster entrepreneurship within our organization
  • Flexible working arrangements (full-time/part-time/internship options)
  • Hands-on experience in all aspects of e-commerce operations
  • Growth opportunities in a dynamic environment
  • Collaborative and supportive team culture

Perfect For

  • Individuals looking to gain comprehensive e-commerce experience
  • Individuals seeking a dynamic role with key responsibilities
  • Individuals who enjoy both operational and creative tasks
  • Individuals who want to make a significant impact in a growing business

Ready to join our team? If you're excited about managing e-commerce operations and contributing to our growth story, we'd love to hear from you

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