Assistant Store Manager

5 days ago

Central Region, Singapore Proof Living Pte Ltd Full time $40,000 - $60,000 per year

Work Timing: 10am -7pm / 11am - 8pm / 12pm - 9pm

Work Location: ION Orchard

Responsibilities:

  • Support the Store Manager in developing and executing plans to achieve brand, sales, and service goals.
  • Assist in monitoring and evaluating the store's financial performance and collaborate with management to achieve budgetary goals.
  • Support customer relationship-building and satisfaction, oversee merchandising and visual standards, implement service recovery strategies, and ensure smooth daily retail operations.
  • Supervise, train, and support the development of team members in areas such as customer service, sales, and visual merchandising.
  • Help manage inventory levels, stocking, and purchasing plans to support efficient store operations and sales targets.
  • Monitor and control all operational cost to support store profitability.
  • Work closely with the back-of-house team, including Marketing, to ensure cohesive store operations and successful campaigns.
  • Support research and development of market opportunities, including tracking market trends and identifying growth areas.
  • Maintain a clean, organized, and welcoming store for customers.
  • Assist in the hiring and training of staff to maintain a skilled team and deliver outstanding customer service.

Requirements:

  • Diploma in Business Management or degree in any field.
  • 2–4 years of retail experience, with at least 1 year in a supervisory or assistant managerial role, ideally within furniture or home decor.
  • Experienced in supporting sales targets and strategic planning, with expertise in both B2B and B2C environments.
  • Strong customer-focused approach, with great interpersonal skills.
  • An engaging and motivational team builder.
  • Sound knowledge of retail management practices and procedures.

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