Senior Operations Manager

15 hours ago

West Region, Singapore TOPPAN NEXT TECH PTE. LTD. Full time $120,000 - $180,000 per year

We are looking for an experienced and dynamic individual to lead the daily operations of a secure data print facility servicing clients in finance, insurance and government. The ideal candidate must be a hands-on leader to manage daily print and mailing operations with a strong focus on quality control, regulatory compliance and team leadership.

Responsibilities:

Production Management:

  • Overseeing the daily printing operations, including coordinating schedules, allocating staff, and managing production workflows to ensure efficiency and accuracy.
  • Develop and implement production plans and schedules to meet output, cost, and quality goals.
  • Ensure high availability of equipment and manage preventative maintenance.

Project and Deadline Management:

  • Managing project timelines and ensuring that all printing jobs are completed accurately and delivered on time.
  • Collaborate with sales and client services to meet deadlines and quality standards.

Staff Leadership:

  • Lead, train, mentor, and evaluate plant supervisors and staff, fostering a culture of performance and accountability.

Safety & Compliance:

  • Ensure operations meet all safety, health, environmental, and regulatory standards, conducting regular inspections and training.
  • Enforce and update SOPs to align with audit and client requirements.

Budget & Cost Control:

  • Manage and control printing operational budgets, analyzing costs to optimize efficiency and minimize waste.

Continuous Improvement:

  • Lead and implement strategies for continuous improvement, identifying inefficiencies, and adopting new technologies.

Quality Control:

  • Maintain strict SOP and ISO adherence for secure printing, inserting and mailing
  • Implement and enforce quality assurance measures to ensure printed materials meet customer expectations and standards.

Key Skills:

  • Strong leadership, communication, and interpersonal skills.
  • Excellent organizational and problem-solving abilities.
  • Proficiency in data analysis to track productivity and identify areas for improvement.
  • Knowledge of printing production processes, safety regulations (like OSHA), and quality control.
  • Financial acumen for budget management.
  • Familiar with compliance frameworks, ISO etc

Requirements:

  • Bachelor's degree in a relevant field such as Manufacturing Engineering or Mechanical / Electrical Engineering.
  • More than 10 years of management experience in print manufacturing or packaging operations.
  • Experience managing in a secure, data-sensitive printing environment

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