Senior Guest Service Agent

POSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or...

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HEREBe part of our diverse and inclusive team.Job ResponsibilitiesOperational RelatedGreeting guests and providing an engaging warm welcome or fond farewellEnsure each guest is greeted promptly, courteously, graciously with eye contact, and a smileBe ever ready to provide luggage assistance at the Arrival Hall or on...

POSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear...

ResponsibilitiesEnsure guest rooms are cleaned, inspected, and ready for arrivals according to established standards.Attend promptly to guests' requests, inquiries, and feedback to ensure satisfaction and comfort.Coordinate with Maintenance for rooms requiring preventive maintenance or repair.Oversee daily room assignments based on available resources and...

Job ResponsibilitiesEnsure prompt and accurate delivery of orders to guests' rooms, ensuring that all items are presented in an appealing and organized manner by standard.Set up and maintain in-room dining stations, ensuring that they are clean, well-stocked, and properly organized.Handle guest inquiries, complaints, and special requests promptly and...

Job ResponsibilitiesResponsible for handling food and beverage orders and serving guests.Provide friendly, excellent service to all guests.Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.Assist guests on...

WE TAKE YOU ABOVE BEYONDTake your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.Job ResponsibilitiesResponsible for handling food and beverage orders and serving guests.Provide friendly, excellent service to all guests.Assist fellow Team Members to perform preparation...

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HEREBe part of our diverse and inclusive team.Job ResponsibilitiesResponsible for handling food and beverage orders and serving guests.Provide friendly, excellent service to all guests.Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available...

WE TAKE YOU ABOVE BEYONDTake your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.Job SummaryAt Marina Bay Sands, the primary responsibility of the Senior Developer will be to execute all Development related activities for local MBS IT Projects whilst aligning to...

WE TAKE YOU ABOVE BEYONDTake your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.Job ResponsibilitiesCompetent with operating property management system.Works closely with the respective team managers and other related departments to ensure guests' requests are followed...