Senior/ Assistant Manager, Group Hospitality Services

1 week ago


Jurong East, Singapore Ng Teng Fong General Hospital Full time

Overview

Oversees and manage food service team to ensure the meals orders are prepared and delivered to the Patient seamlessly in a safe and timely manner.

Responsibilities

  • Oversee daily food service operations that include control room, store, catering, dishing, and assembly operations
  • Handle manpower hiring, deployment and mobilisation
  • Staff Training & Vaccination
  • Manage contracts under Food Service and monitor vendor performance to ensure contract compliance.
  • Manage risks related to food safety, workplace safety, and fire safety and ensure proper emergency preparedness and business continuity planning.
  • Work closely with Executive Chef and production team on inpatient, staff and catering meals.
  • Lead ad-hoc projects/initiatives on workflow improvement, harmonization, automation, waste reduction and sustainability.
  • Handle escalated patient complaints & feedbacks
  • Submit monthly Food Service report that is required by the management.
  • Conduct monthly contract payment check for stewarding services
  • Ensure proper documentation and records are maintained.
  • Any ad-hoc duties assigned by Supervisor.

Requirements

  • Degree Holder of discipline related to Food & Beverage Management / Hospitality/ Nutrition.
  • Proficient in spoken and written English. Fluency in a second language will be an advantage.
  • Certified in WSQ Food Hygiene Course, Food Hygiene Officer Course, ISO22000, ISO45000 and MUIS HALAL will be an added advantage.
  • Good knowledge in using Microsoft, including Word, Excel, PowerPoint, Teams, Outlook, One Drive, Bookings, Co-pilot, etc.
  • Knowledge in Electronic Meal Ordering System will be added advantage.
  • More than 5 years in supervisory or managerial role, preferably in hospital, upscale hotel, restaurant, or high-volume food service facility.
  • Experience in Contract Management, Project Management, Catering Event, ISO Audit will be an added advantage.
  • Ability to work efficiently, independently and work under tight timelines.
  • Excellent communication, problem solving, presentation and interpersonal skill.


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