Senior/ Assistant Manager, Group Hospitality Services
1 week ago
Overview
Oversees and manage food service team to ensure the meals orders are prepared and delivered to the Patient seamlessly in a safe and timely manner.
Responsibilities
- Oversee daily food service operations that include control room, store, catering, dishing, and assembly operations
- Handle manpower hiring, deployment and mobilisation
- Staff Training & Vaccination
- Manage contracts under Food Service and monitor vendor performance to ensure contract compliance.
- Manage risks related to food safety, workplace safety, and fire safety and ensure proper emergency preparedness and business continuity planning.
- Work closely with Executive Chef and production team on inpatient, staff and catering meals.
- Lead ad-hoc projects/initiatives on workflow improvement, harmonization, automation, waste reduction and sustainability.
- Handle escalated patient complaints & feedbacks
- Submit monthly Food Service report that is required by the management.
- Conduct monthly contract payment check for stewarding services
- Ensure proper documentation and records are maintained.
- Any ad-hoc duties assigned by Supervisor.
Requirements
- Degree Holder of discipline related to Food & Beverage Management / Hospitality/ Nutrition.
- Proficient in spoken and written English. Fluency in a second language will be an advantage.
- Certified in WSQ Food Hygiene Course, Food Hygiene Officer Course, ISO22000, ISO45000 and MUIS HALAL will be an added advantage.
- Good knowledge in using Microsoft, including Word, Excel, PowerPoint, Teams, Outlook, One Drive, Bookings, Co-pilot, etc.
- Knowledge in Electronic Meal Ordering System will be added advantage.
- More than 5 years in supervisory or managerial role, preferably in hospital, upscale hotel, restaurant, or high-volume food service facility.
- Experience in Contract Management, Project Management, Catering Event, ISO Audit will be an added advantage.
- Ability to work efficiently, independently and work under tight timelines.
- Excellent communication, problem solving, presentation and interpersonal skill.
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