
department manager
6 days ago
Job Summary:
We are seeking a Department Manager with a demonstrated track record of delivering repair and calibration services for a wide spectrum of test and measuring equipment.
Job Description:
- To lead and oversee the day-to-day calibration operations of the Department
- Responsible for ensuring that our operations run smoothly and efficiently
- To implement continuous innovation (CI) strategies to improve our operational efficiency and productivity
- Assist Division Manager in tracking financial parameters and implement measures to meet the required financial KPIs
- To work closely with the department managers and Customer Success Team to
a. Track and report monthly unbilled receivables and aging
b. Ensure contractual SLAs are met
- To implement and ensure compliance for the following operations requirements in the Department
a. Information Technology,
b. Business Continuity Management,
c. Safety and Security (Physical and Cyber),
d. Quality Assurance,
e. Document Control,
f. Logistics,
g. Inventory Checks
h. Facility Improvement
- To interface with Corp Functions such as Procurement, Finance or Human Resource if required to resolve any issues related to project delivery.
- To lead the Department and collaborate with Corp IT and Vendors to migrate from existing to new ERP systems for the Division
Job Requirements:
- Relevant Degree with a minimum of five (5) years of relevant experience in managing the operations of a business division
- Competent in managing resources, manpower, process improvements, and knowledge in generating reports and presentation skills
- A good team player, a person with honesty, integrity, mature and self-motivated
- Confident to communicate with all levels/different cultural backgrounds
- Advantageous to have hand on experiences in the operations of a calibration and testing laboratory
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