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Student Services Administrator
2 weeks ago
Company
MAGES Institute of Excellence
Designation
Student Services Administrator
Date Listed
25 May 2025
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Admin / Secretarial
Industry
Creative / Media
Location Name
2 Orchard Link, Singapore
Address
2 Orchard Link, Singapore 237978
Map
Allowance / Remuneration
$1,800 - 2,000 monthly
Company Profile
MAGES Institute is an educational institute. For over 14 years, we've been facilitating the next generation of game designers, concept artists, AR/VR developers, full-stack engineers, and digital creators.
Job Description
We are looking for a Student Services Administrator to be the first point of contact for our school. This role involves interacting with students, clients, and walk-in guests, while providing comprehensive administrative support across departments.
Key Responsibilities:
- Assist walk-in customers, students, and clients in a professional and friendly manner.
- Handle incoming phone calls and direct them to the appropriate departments.
- Respond promptly to customer queries and provide accurate information.
- Manage front desk operations including mail handling, filing, data entry, and maintaining a clean, welcoming reception area.
- Coordinate with Student Wellbeing Centre to support counselling referrals or consultations.
- Provide support for international students regarding Student Pass collection.
- Assist in sending email confirmations and updating clients on learner attendance and assessment results.
- Maintain accurate and up-to-date records, including filing, scanning, and archiving of learner documents.
- Manage assessment bookings at least 3 weeks in advance and ensure acknowledgment forms (COA) are signed.
- Upload in-house results manually to TPG (Training Partners Gateway).
- Support logistics for in-house events, including room setup, seating arrangements, and basic equipment preparation.
- Prepare classrooms for lessons or assessments by ensuring materials, and devices (e.g., laptops, TV projectors) are ready and functioning.
- Coordinate basic technical setup for training sessions.
- Work closely with the Business Development Manager to handle corporate registrations.
- Prepare basic reports and documentation related to customer service and learner administration.
- Provide cross-department administrative and clerical support.
Carry out other ad hoc duties as assigned.
Application Instructions
Please apply for this position by submitting your CV to **
Kindly note that only shortlisted candidates will be notified.
Apply for this position
