cashier / counter assistant

1 week ago

Woodlands, Singapore Curate Kitchen Pte. Ltd. Full time $30,000 - $50,000 per year

A Cashier / Counter Assistant must provide excellent customer service from food service counters in a busy prestigious site. Good presentation, service and people skills are a pre-requisite to meet the needs of our clients and customers.

Duties:

  • Attending to customer requests, serving food or packaging it for takeaway.
  • Provide our customers with great service.
  • Pay attention to customer's order to ensure accuracy when taking requests.
  • Should always strive to deliver outstanding customer service.

Requirements:

  • Minimum of 1 year of experience in a customer service, cashiering, or food service environment (preferred).
  • Good communication and interpersonal skills, with the ability to provide excellent customer service.
  • Well-groomed and presentable at all times, with a positive and professional attitude.
  • Ability to work under pressure in a fast-paced environment while maintaining accuracy and efficiency.
  • Basic numeracy skills and experience in handling cash, payments, or POS systems.
  • Possession of a valid Food Safety Certificate will be an added advantage.

Responsibilities

  • Greeting customers as they arrive and making them feel welcome.
  • Answering questions about the menu and making note of special requests, if required.
  • Maintaining cleanliness standards by keeping the counters, tableware and utensils clean.
  • Assist with and abide by cleaning schedules to agreed standards.
  • Ensure that all catering equipment within the kitchen is in safe working order. To report any faults to management immediately.
  • Assist with all aspects of preparation of food service areas and presentation of food to the notified standard.
  • Replenishment of all food and equipment to ensure supplies will not stop during peak periods.
  • Report any customer complaints or compliments and take some remedial action if possible.
  • Carry out other reasonable tasks as directed by management.
  • Resolve on-the-job problems or to ask for advice from senior members of the team.
  • Assist at any special ad-hoc functions, some of which may occur outside working hours.
  • Work as a team to promote harmonious working relationships.

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