Customer Experience Officer | Woodlands | Shifts | GROSS UP TO 2580
6 days ago
P-Serv is partnering with a leading transport statutory board to recruit Customer Service Officers. Be the friendly face of Singapore's transport network and help commuters get where they need to go.
Working Hours / Location:
- Rotating Shift: 4 Days Work, 2 Days Off
- 10am to 10pm & 10pm to 10am (with 2 hours break)
- Woodlands MRT / Marsiling MRT
- With attractive Allowances + Incentives
Job Responsibilities:
- Support daily operations to ensure all tasks and workflows run smoothly
- Handle enquiries and assist in resolving potential issues promptly and effectively
- Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions
- Reconcile daily cash collections with system reports at the end of each shift
- Perform other ad-hoc tasks and duties as assigned
Job Requirements:
- Minimum GCE N Level qualification
- Prior experience in cashiering and customer service will be an advantage
- Cheerful, proactive, and a strong team player with a positive work attitude
- Detail-oriented with good communication and interpersonal skills
- Able to multitask and perform under a fast-paced environment
- Maintains professionalism, confidentiality, and discretion in handling work matters
We regret to inform, only shortlisted candidates shall be contacted.
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EA License No: 90C3494
EA Personnel No: R
EA Personnel Name: Lim Wei Qi
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