Current jobs related to Duty Manager - Central Region - Courtyard by Marriott Singapore Novena

  • Duty Manager

    1 week ago

    Central Region, Singapore Grand Copthorne Waterfront Hotel Singapore Full time $104,000 - $130,878 per year

    Job DescriptionResponsible for the operations of Front Office functionsSupport Front Office Manager in ensuring department targets and review for improvement including guest review/social media rating & positioning/upsell/membership enrolment/DCC etc.Review work processes for possible improvements and efficiencyHandles all guest complaints/ feedback in a...

  • Assistant Duty Manager

    5 days ago

    Central Region, Singapore Adecco Personnel Pte Ltd. Full time $30,000 - $60,000 per year

    Our client is a well-established custodian of Singapore's heritage, assuming the role to promote and safeguard our diversity for educational purposes, cultural understandings as well as nation building.The Opportunity9:30am to 7:30pm daily, (Friday till 9:00pm)5 days/week (Including weekends & PH)Located mainly in Central, near CityhallGross up to $3,100...

  • Duty Ops Manager

    1 day ago

    North Region, Singapore CERTIS GROUP - GHR Full time $60,000 - $120,000 per year

    Roles and Responsibilities Supervise and coordinate all facility operations during assigned shifts, ensuring smooth and effective service delivery. Act as the main liaison between facility management, contractors, and building users for operational matters. Monitor and manage the performance of on-site teams (technicians, cleaners, security, etc.), ensuring...

  • Assistant Manager

    7 days ago

    Central Region, Singapore VICOM Ltd Full time $90,000 - $120,000 per year

    Duties and Responsibilities:Ensure buildings / facilities are maintained to the required standardsSupervise and liaise with the consultants and contractors on maintenance, repair, upgrading and fit-out worksHandle maintenance contracts for building servicesHandle Lease / Tenancy managementPrepare and implement annual maintenance programme for buildings/...

  • Sales Executive

    1 week ago

    Changi, East Region, Singapore China Duty Free International Limited Full time $30,000 - $60,000 per year

    We are seeking a passionate and dynamic Sales Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service, driving sales, and maintaining the overall appearance of the store. You will play a key role in creating a positive shopping experience and promoting the brand.ResponsibilitiesGreet and assist...

  • Management Executive

    1 week ago

    Central Region, Singapore PSGourmet Pte Ltd Full time $40,000 - $60,000 per year

    This role will be responsible for maintenance and enhancement of guests' services through training, coaching and mentoring subordinates. To organize and evaluate service and delivery systems, procedures and processes and make recommendations for continuous improvement.DUTIES & RESPONSIBILITIES· Assist the Manager in running a smooth, efficient, and...

  • Condominium Manager

    2 weeks ago

    Central Region, Singapore Premier Property Consultancy Full time $60,000 - $120,000 per year

    A condominium manager oversees a condominium's daily operations, ensuring property maintenance, resident satisfaction, financial health, and compliance with laws and building codes. Key duties include managing budgets and finances, coordinating repairs and contract work, leading staff, maintaining facilities, managing relationships with residents and the...

  • Manager, Facilities Management

    1 week ago

    Central Region, Singapore GUOCOLAND MANAGEMENT PTE. LTD. Full time $90,000 - $120,000 per year

    Manage the day-to-day facilities management of an integrated developmentResponsible for overall housekeeping, landscaping, pest control, waste disposal, recycling management and adminEnsure cleanliness of all common areas, especially the restrooms, are in tip-top conditions at all times. Review processes as and when required to improve productivity and...

  • Restaurant Manager

    5 days ago

    Central Region, Singapore UOL Claymore Investment Pte Ltd Full time $60,000 - $180,000 per year

    Be part of the amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with usThe Restaurant Manager is responsible for the overall operations of our Mosella restaurant by delivering exceptional and consistent dining experiences, ensuring operational efficiency, maintaining quality food standards, and...

  • Guest Services Manager

    7 days ago

    Central Region, Singapore Amara Singapore Full time $40,000 - $60,000 per year

    RESPONSIBILITIES:Spend ample time in lobby to welcome and solicit guests for feedback.Perform check-in and check-out duties. Assign room and prepare keys for check-in.Resolve guests complaints to their satisfaction.Responsible for the Guest Service Manager float and currency exchange.Process 3rd party charges such as credit card charges.Match bills with...

Duty Manager

2 weeks ago

Central Region, Singapore Courtyard by Marriott Singapore Novena Full time $40,000 - $60,000 per year

JOB SUMMARY

Duties and Responsibilities

  • The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of Courtyard by Marriott.
  • Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.
  • Recognizing department's top performers
  • Establishing guest satisfaction and to be able to strengthen business relationships with guests
  • Ensure the continuous learn and growth of associates within the front office department and to be able to identify future/potential leaders within the department

Other Functions

  • The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format.
  • In the event of fire ensure the overall co-ordination as per emergency procedure established. In the absence of Front Office Manager, the Night Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his/her duties during Fire and that the guests are well informed of the security measures to be taken.
  • Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager's Logbook.
  • Effectively use the results of Duty Manager's Logbook and all other guest feedback mediums to improve product and service delivery.
  • Develop and implement action plans based on results from the feedbacks given by associates
  • To champion upsell and Marriott Rewards campaign
  • To motivate and cultivate everyone in the team to be able to champion the upsell and Marriott Rewards campaign

JOB SPECIFICATION

Educational / Academic Requirements : High School, Diploma or Equivalent. College/University degree

Experience : Preferably 2-3 years experience in similar field

Specific Knowledge & Skills Required : Opera