Application Engineer

3 days ago

Central Region, Singapore Freestyle Gaming Pte Ltd Full time $60,000 - $120,000 per year

Job description:

Role Overview

We are seeking a motivated Application Engineer to join our young and dynamic team You will play a key role in providing technical expertise, supporting product implementation, and ensuring customer satisfaction through effective solutions and applications support.

Job Responsibilities

  • Perform application support on related assigned solution.
  • Provide technical support to customers on product applications and troubleshooting.
  • Work closely with IT colleagues to ensure user requirements are met and deployed in a timely manner.
  • Monitor and respond to open tickets submitted through the incident management system, proactively following up on reported issues.
  • Develop reports, procedures, and plans associated with application development, and provide ongoing support and sustenance.
  • Keep abreast of technology trends through participation in lectures, conferences, and trade publications, applying insights to enhance application development.
  • Maintain strong professional relationships with internal departments to support cross-functional collaboration.

Requirement

  • Candidate must possess at least a Diploma in Computer Science/Information Technology or equivalent.
  • You will be involved in casino products.
  • Experience in Web or Windows Gaming/ Graphics Development would be an added advantage.
  • Have knowledge in C#.NET development and SQL Server.
  • Familiar with either of the following skillsets/ areas TypeScript, XNA, React, JavaScript.
  • Good command of spoken and written English is a must.
  • Good attitude, hardworking and willing to learn.
  • The job might require the candidate to travel locally and overseas.
  • Able to work independently and sensitive to deadline.
  • Fresh graduates are welcomed to join.

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