Clerical Officer, Human Capital

Company description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Job description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

• In charge of handling payroll and human resource operations for the designated business unit
• Verify employee absences and allowances through audits
• Respond to questions from staff about payments, absences, attendance, and HR-related issues
• Serve as liaisons between the Technology department and Human Capital (Systems) to address problems or concerns about Success Factors (SF) and time clocking systems
• Verify that shift timings are appropriately interfaced to SF by performing checks in SF-Employee Central Payroll (ECP)
• Fix any interface issues that arise between internal staff deployment system and SF-ECP, and then run a 44-hr check
• Keep an eye out for mistakes identified by the SF/EC and time clocking systems, and make sure the necessary fixes are made
• Preparation of data for Management reports
• Manages Flexi workers, includes payment and shift biddings
• Arrangement of gifts/wreaths for eligible employees
• Support staff re-employment process
• Other ad hoc assignment/responsibilities as assigned

Key Requirements

• Possess a Diploma, preferably in Human Resource Management or related
• With at least 2 years of HR Operations experience
• Strong communication and interpersonal skills
• Self-driven, meticulous, well-organized and able to work independently
• Proficient in Microsoft Office software applications, including PowerAutomate