Front Office Agent

A Front Office Agent or Executive ensures that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing? As a Fonr Office Agent or Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the...

**Position summary statement**: The incumbent will check in/out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out. Attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction. **Primary Responsibilities**: a) Sell, register and assign rooms to incoming guests, ensuring...

**Position summary statement**: The incumbent will check in/out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out. Attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction. **Primary Responsibilities**: a) Sell, register and assign rooms to incoming guests, ensuring...

Job Responsibilities Prepare workstation at the start of shift and ensure all equipment and required work materials are in order. Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction. Up to date of internal promotions and be familiar with the local community and famous...

Job Responsibilities Accomplish Day to Day Operations Prepare workstation at the start of shift and ensure all equipment and required work materials are in order. Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction. Up to date of internal promotions and be familiar with...

**Job Description**: **ABOUT US** Stylish apartments with eclectic tech-enabled spaces, Oakwood Studios Singapore is more than an address. Catering to your dynamic lifestyle, Oakwood Studios Singapore’s prime location and thoughtfully curated spaces allows one to seamlessly alternate between work and leisure. Conveniently situated in Orchard Road - the...

**JOB PURPOSE**: Supervise a team of Front Office Agents to ensure that all front of house and guests services processes are handled in accordance with prescribed service standards and policies to achieve maximum guests’ satisfaction. **ACCOUNTABILITIES**: 1. Plan and roster the Front Office Agents shift. 2. Follows policy and procedures with regards to...

The Senior Front Desk Agent will ensure operational efficiency and seamless service delivery to all Front Office and F&B areas. **Main Responsibilities** - Perform check-in, check-out and room change procedures, and ensure all data are entered accurately into the systems. - Ensuring guests requests are being followed up promptly and efficiently. - Maintain...

The main responsibilities and tasks of this position are listed as, but not limited to the following: - Organize and manage the Front Desk Counter with tact and diplomacy. - Ensure all operations of the Desk run smoothly. - Always maintain the best relation between staff and guests. - Show good salesmanship when selling rooms to maximize room occupancy at...

**Job Highlights**: - Dental / Medical Benefit - Fun Working Environment - Uniform provided with Laundry Allowance **Job Description**: **The role of an Oakwood Front Office Agent ( Customer Service Representative )** The strategic pillars at Oakwood are **Grow our Portfolio **, **Fill our Properties **and **Improve Efficiency **. Every role has the...