Customer Service Coordinator
2 weeks ago
- Location: Bugis (Central location convenient for candidates seeking for centralised work place)
- 5 days work - Monday - Friday: 9AM - 6PM (Candidates seeking to move out from 5.5 days work week welcome to apply)
- AWS guaranteed + Variable bonus (Consistently given yearly)
- Junior role, 1 to 3 years experience are all welcome to apply. (Seafreight / Ocean Export)
A well-established logistics and freight forwarding company with strong regional presence, specializing in seamless global shipping solutions and customer-centric services.
Key Responsibilities
- Handle export bookings and documentation from start to file closure.
- Manage full shipment cycle: documents, manifests, pre-alerts, invoicing, cost tracking.
- Provide timely and professional responses to customer inquiries.
- Ensure compliance with company standards and external regulations.
- Maintain accurate and up-to-date records in the system.
- Understand customer needs and deliver solutions for satisfaction.
- Support the team with additional tasks when required.
Requirements
- Minimum GCE "N" Level qualification.
- At least 1 year of freight forwarding experience.
- Solid knowledge of ocean shipping requirements and documentation.
- Strong communication and interpersonal skills with customers and vendors.
- Proficiency in Microsoft Office and Excel or Cargowise
HOW TO APPLY:
Interested applicants, please click on "Apply Now" or email to submit your resume.
We regret only shortlisted candidates will be notified.
Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Marcus Liu
EA Personnel Reg. No.: R
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