Client Onboarding

This role is perfect for someone who thrives in a collaborative environment, values accuracy, and enjoys supporting both clients and internal teams through the critical processes of onboarding and ongoing compliance reviews. Join a reputable financial institution in Singapore for a 9-month contract focused on KYC support and client onboarding, where your attention to detail and commitment to compliance will be highly valued.

What You'll Do
As a Client Onboarding and Periodic Review Know Your Customer Support specialist, you will be responsible for managing the end-to-end process of verifying client identities during both initial onboarding and scheduled reviews.

• Conduct thorough KYC checks for new client onboarding as well as periodic reviews, ensuring all documentation meets regulatory requirements and internal policies.
• Liaise closely with relationship managers, compliance teams, and other stakeholders to gather necessary information and resolve outstanding issues efficiently.
• Review client files for completeness, accuracy, and consistency, identifying any gaps or discrepancies that require further investigation or escalation.
• Maintain up-to-date records of all client interactions and documentation in accordance with data protection guidelines and company procedures.
• Support the preparation of reports related to KYC activities, highlighting key findings, trends, or areas requiring additional attention from senior management.
• Assist in the implementation of process improvements aimed at enhancing the efficiency and effectiveness of the onboarding and review processes.
• Provide guidance to colleagues on best practices for KYC documentation collection and verification, fostering a culture of compliance across the team.
• Respond promptly to queries from internal stakeholders regarding KYC status or requirements, ensuring clear communication at all times.
• Participate actively in team meetings and training sessions to stay informed about changes in regulations or internal procedures relevant to KYC activities.

What You Bring
To excel as a Client Onboarding and Periodic Review Know Your Customer Support professional, you will bring hands-on experience from similar roles within financial institutions where compliance is paramount.

• Demonstrated experience in KYC processes within banking or financial services environments, particularly involving client onboarding or periodic reviews.
• Strong understanding of local regulatory requirements related to anti-money laundering (AML) and counter-terrorism financing (CTF).
• Excellent organisational skills with proven ability to manage multiple tasks simultaneously while maintaining high levels of accuracy.
• Effective interpersonal skills that enable you to collaborate seamlessly with colleagues across different departments.
• Proficiency in using digital tools for document management, record keeping, and reporting purposes within a regulated environment.
• Clear written and verbal communication abilities that facilitate prompt resolution of queries from both internal stakeholders and clients.
• A proactive approach towards identifying process improvements that enhance compliance outcomes without compromising efficiency.
• Commitment to maintaining confidentiality when handling sensitive client information as part of daily responsibilities.

What Sets This Company Apart
This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member feels supported in their professional journey. The company's culture emphasises open communication, mutual respect, and continuous learning—ensuring that everyone has the resources they need not only to succeed but also to thrive together. By joining this team, you become part of a network dedicated to upholding the highest standards of integrity while nurturing talent at every level.

What's Next
If you are ready to take the next step in your career by making a meaningful impact within a respected financial institution's compliance function, this is your chance

Apply today by clicking on the link provided—your future colleagues look forward to welcoming you into their supportive team.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: E | EA Licence No.: 03C5451

EA Registration No.: R Madiha Binti Md Ridza