E-Commerce Manager

1 week ago

East Region, Singapore The Supreme HR Advisory Pte Ltd Full time $104,000 - $130,878 per year
  • Working Days: 5 Days
  • Working Timing: 9AM - 6PM
  • Working Location: Paya Lebar Road
  • Distributor Company

Key Responsibilities

Multi-Brand Strategy & Portfolio Management

  • Lead and manage the e-commerce performance of multiple brands across all online platforms.
  • Tailor strategies per brand while aligning to overarching company goals.
  • Ensure each brand's voice, positioning, and customer experience is consistent and optimized online.
  • Oversee day-to-day store operations for each brand across Lazada, Shopee, TikTok Shop, and direct-to-consumer websites (e.g., Shopify).
  • Ensure accurate and attractive product listings, updated stock availability, and competitive pricing strategies.
  • Coordinate listings and bundle strategies tailored to each brand's positioning and sales objectives.

Campaign & Promotion Management

  • Plan and execute promotional calendars for each brand in collaboration with marketing and sales teams.
  • Manage campaign submissions, flash deals, vouchers, and platform-wide events.
  • Negotiate with platform representatives for brand-specific features and marketing opportunities.

Performance Tracking & Optimization

  • Monitor and analyze brand-specific KPIs to track sales performance and customer behavior.
  • Use insights to optimize listings, ad placements, and campaign effectiveness per brand.
  • Prepare brand-wise monthly performance reports and improvement plans.

Team & Stakeholder Coordination

  • Work closely with internal brand managers, graphic designers, content teams, and logistics coordinators.
  • Manage junior e-commerce executives or outsourced support handling operations or chat responses.
  • Ensure smooth alignment between sales, marketing, and logistics teams across brands.

Inventory Planning & Fulfilment

  • Coordinate with warehouse and logistics teams to manage inbound and outbound stock for multiple brands.
  • Forecast demand per brand and plan stock transfers to ensure healthy availability and minimize aged inventory.

Brand Relationship & Growth

  • Support brand development goals, including market penetration, pricing strategies, and feedback on product performance.
  • Recommend new product introductions or platform expansions based on market demand and sales insights.

Requirements

  • Bachelor's degree in Business Administration, or related field.
  • Minimum 3-5 years of experience in managing e-commerce operations,
  • Solid understanding of platform tools (e.g., Lazada/Shopee Seller Center, Shopify, TikTok Shop, Meta Ads Manager).
  • Prior experience working in a distributor, brand aggregator, or multi-brand retail environment is a plus.

Lee Chi San R1983422

The Supreme HR 14C7279

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