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E-commerce Assistant
2 weeks ago
WIPRO CONSUMER CARE SINGAPORE PTE. LTD. is hiring a Casual/Temporary E-commerce Assistant role in Serangoon, Singapura. Apply now to be part of our team.
Job summary:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- No experience required for this role
- Expected salary: $2,000 - $2,500 per month
Job Description & Requirements
We are seeking an passionate and team-oriented E-Commerce Officer for a 6-month contract at Wipro Consumer Care Singapore. This role reports directly to the Head of Marketing and will collaborate closely with the E-Commerce & Marketing Coordinator. You will play a key part in managing online store backend operations and designing attractive e-commerce product thumbnails, with a primary focus on seamless customer experience and high-quality visual presentation.
Key Responsibilities
- Oversee daily operations of the online platform stores (Shopify, WooCommerce, Lazada, Shopee, etc.).
- Process and fulfill online orders, including invoicing, shipping coordination, and tracking.
- Manage product uploads and keep the catalogue updated (prices, stock, new listings, promotions).
- Respond promptly and professionally to online customer queries via chat, email, or platform dashboards.
- Handle issues related to refunds, exchanges, and delivery discrepancies.
- Work as a team with the E-Commerce & Marketing Coordinator to support campaign launches and ensure backend systems are optimized.
- Contribute operational support to marketing and e-commerce projects as required.
Requirements
- Good to have but not required. Some e-commerce experience (internship, part-time, or full-time); hands-on experience with online store backend is a plus.
- Good written and spoken English. Chinese language is a plus for Chinese language translation for queries and localization of e-commerce banners
- Comfortable with order management, shipping logistics, and effective online customer service.
- Detail-oriented, organized, and able to work to meet tight deadlines.
Contract Details
- Duration: 6 months (contractual)
