Customer Experience Officer @ North Region

5 days ago

North Region, Singapore PERSOL Full time $4,000 - $6,000 per year

P-Serv is partnering with a leading transport statutory board to recruit Customer Service Officers. Be the friendly face of Singapore's transport network and help commuters get where they need to go.

Working Hours / Location:

  • 10am to 10pm & 10pm to 10am (with 2 hours break)
  • Woodlands MRT / Marsiling MRT
  • Rotating Shift: 4 Days Work, 2 Days Off
  • With attractive Allowances + Incentives

Job Responsibilities:

  • Support daily operations to ensure all tasks and workflows run smoothly
  • Handle enquiries and assist in resolving potential issues promptly and effectively
  • Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions
  • Reconcile daily cash collections with system reports at the end of each shift
  • Perform other ad-hoc tasks and duties as assigned

Job Requirements:

  • Minimum GCE N Level qualification
  • Prior experience in cashiering and customer service will be an advantage
  • Cheerful, proactive, and a strong team player with a positive work attitude
  • Detail-oriented with good communication and interpersonal skills
  • Able to multitask and perform under a fast-paced environment
  • Maintains professionalism, confidentiality, and discretion in handling work matters

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No:  R | EA Personnel Name: Tay Hui Huang

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