AKA Commercial Operations Leader – PCS

Job Description SummaryThe AKA Commercial Operations Leader – PCS is responsible for driving commercial excellence and operational rigor across the PCS business in the AKA zone (ASEAN, Korea, ANZ). This role partners with regional commercial teams, finance, and marketing to support strategic initiatives, streamline processes, and enhance forecasting and performance. The leader will also oversee the deployment of commercial tools and ensure alignment across markets to support profitable growth.Job Description

About the Role

We're seeking a strategic and results-driven Commercial Operations Leader to lead and elevate the PCS business across the AKA zone. This role is pivotal in driving commercial excellence, operational rigor, and strategic alignment across ASEAN, Korea, Australia, and New Zealand. You'll work closely with PCS leaders, modality teams, finance, marketing, and order management to support profitable growth and streamline commercial operations.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Key Responsibilities

Commercial Operations

• Partner with LCT Commercial and Operations teams to achieve order targets and optimize business outcomes.
• Closely support the AKA PCS Leader on Commercial Operations.
• Lead operational execution and forecasting through robust operating mechanisms.
• Deliver actionable analytics to support weekly, monthly, and quarterly performance.
• Drive ITO (Inquiry to Order) process alignment across ASEAN, Australia, and New Zealand.

Commercial Excellence & Rigor

• Lead wing-to-wing commercial excellence initiatives and simplification efforts across AKA.
• Provide analytical measures of commercial operation rigor (i.e. funnel size, commitments, weekly pacing & etc.) and provide key insights to the AKA leadership team.
  - Drive funnel management rigor by providing insights; funnel size by each period, funnel health, opportunities management, and funnel vs. estimate. 
  - Develop efficient measures/ tools and drive commercial rigor (PBI, SFDC) across AKA.
• Lead deployment and enhancement of commercial tools (SFDC, Apttus). 
  - Liaise with LCT commercial & operation team and lead project management of the deployment of new tools. Work with LCT teams to identify challenges and drive consistent solutions across AKA zone.
  - Manage commercial tools (SFDC) governance – account, segment, and other commercial operation structures.
• Implement key policies and drive process improvements across LCTs.
• Facilitate best practice sharing and support LCT teams with structural and policy guidance.
• Closely work with the Business Performance & Insights team to drive digital platform usage and standard work across the zone.

Qualifications

• Bachelor's degree in Business, Finance, or related field.
• Minimum 10 years of experience in commercial operations, finance, or business strategy.
• Strong analytical and problem-solving skills with a track record of driving operational improvements.
• Excellent communication and stakeholder management skills across diverse teams and levels.
• Demonstrated leadership and organizational capabilities.
• High integrity and professionalism.

Preferred Attributes

• Confident and assertive with strong influencing skills.
• Experience in global business environments and cross-functional collaboration.
• Fluent in English (spoken and written).
• Adaptable to change and comfortable working in ambiguous situations.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No

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