Traineeship (Automation)

1 week ago

Singapore Public Service Division Full time $40,000 - $60,000 per year

[What the role is]

You will be working in a stimulating environment within a growing Core Competency Centre, having the opportunity to work with cutting-edge business process automation technology and drive digital transformation.

[What you will be working on]

Key Responsibilities

Development and Delivery

  • Design and Build: Develop, test, and deploy robust and efficient bots (using platforms like UiPath RPA, Automation Anywhere, or Blue Prism) based on business requirements.
  • Requirement Gathering: Collaborate with business users and stakeholders from various divisions to gather, analyse, and document business process requirements suitable for automation.
  • Process Mapping: Create detailed process maps and Solution Design Documents (SDD) to ensure alignment between business needs and the technical solution.
  • Quality Assurance: Support system testing and User Acceptance Testing (UAT) to ensure bot solutions are accurate and perform as expected.
  • Documentation: Maintain comprehensive and up-to-date technical documentation for all developed bots and automated processes.
  • Consultancy: Act as a subject matter expert, offering advice and assistance to user divisions on the feasibility, best practices, and potential impact of automation for their requirements.

Citizen Development and Training

  • Engagement: Actively support MPA's Automation Citizen Development program, serving as a consultant for MPA staff looking to build their own automations and bots.
  • Training Assistance: Assist in the development of Automation training materials, guides and workshops to onboard and upskill citizen developers
  • Governance: Help ensure that citizen-developed automations and bots adhere to the competency centre's established governance, security, and quality standards.

[What we are looking for]

Qualifications and Skills

Required

  • Background in Computer Science, Information Technology (IT), Engineering, or a related field. Applicants with a non-IT or engineering background but exhibiting strong interest in automation and digitalisation will also be considered.
  • Aptitude: Strong logical thinking and problem-solving abilities.
  • Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical audiences and document complex processes.
  • Analytical Skills: Proven ability to analyse processes, identify automation opportunities, and translate business needs into technical specifications.

Preferred

  • Basic understanding or hands-on experience with an RPA platform (e.g., UiPath, Automation Anywhere, Blue Prism).
  • Knowledge of software development lifecycle (SDLC) methodologies
  • Hands-on experience in software development

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