Traineeship (Automation) [grit@gov]

4 days ago

Singapore MPA Maritime and Port Authority of Singapore Full time

**[What the role is]**

You will be working in a stimulating environment within a growing Core Competency Centre, having the opportunity to work with cutting-edge business process automation technology and drive digital transformation.

**[What you will be working on]**

**Key Responsibilities**

**Development and Delivery**
- **Design and Build**:Develop, test, and deploy robust and efficient **bots**(using platforms like UiPath RPA, Automation Anywhere, or Blue Prism) based on business requirements.
- **Requirement Gathering**:Collaborate with business users and stakeholders from various divisions to **gather, analyse, and document business process requirements**suitable for automation.
- **Process Mapping**:Create detailed process maps and Solution Design Documents (SDD) to ensure alignment between business needs and the technical solution.
- **Quality Assurance**:Support system testing and User Acceptance Testing (UAT) to ensure bot solutions are accurate and perform as expected.
- **Documentation**:Maintain comprehensive and up-to-date technical documentation for all developed bots and automated processes.

**Citizen Development and Training**
- **Engagement**:Actively support MPA’s **Automation Citizen Development program**, serving as a consultant for MPA staff looking to build their own automations and bots.
- **Training Assistance**:Assist in the development of **Automation training materials, guides and workshops**to onboard and upskill citizen developers
- **Governance**:Help ensure that citizen-developed automations and bots adhere to the competency centre’s established governance, security, and quality standards.

**[What we are looking for]**

**Qualifications and Skills**

**Required**
- Background in Computer Science, Information Technology (IT), Engineering, or a related field. Applicants with a non-IT or engineering background but exhibiting strong interest in **automation and digitalisation**will also be considered.
- **Aptitude**:Strong logical thinking and **problem-solving abilities**.
- **Communication**:Excellent verbal and written communication skills, with the ability to clearly **articulate technical concepts to non-technical audiences**and document complex processes.
- **Analytical Skills**:Proven ability to analyse processes, **identify automation opportunities**, and translate business needs into technical specifications.

**Preferred**
- Basic understanding or hands-on experience with an RPA platform (e.g., UiPath, Automation Anywhere, Blue Prism).
- Knowledge of software development lifecycle (SDLC) methodologies
- Hands-on experience in software development

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