Senior / Associate, Health Information Management Services (2-year contract)
2 weeks ago
Responsibilities:
- Ensure timely processing of medical reports and related requests in accordance with set guidelines and procedures
- Responsible and accountable for all monetary transactions pertaining to the processing of these requests
- Monitor and track completion of the required reports and liaise with clinical departments and patients / customers to facilitate the completion of the requests
- Attend to public enquiries through email and phone. Reply to emails and follow through on online services within the stipulated timeframe
- Attend to walk-in patients' enquiries and assist with their medical report applications. Assist with logistics such as mail dispatch and collection and update records status in the relevant system accordingly
- Any other duties assigned from time to time
Requirements:
- Diploma in any field
- Minimum of one year of working experience in the service industry preferred
- Prior experience in frontline service is an advantage
- Proficient in computer applications and Microsoft Office
- Good problem-solving and communication skills
Working Schedule (Office hours):
- Mon – Thu: 8.30am – 6pm
- Fri: 8.30am – 5.30pm
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