Assistant Officer, Customer Service

4 days ago


Sengkang, Singapore Kuok (Singapore) Limited Full time $30,000 - $40,000 per year

The Seletar Mall team is looking for suitably qualified individuals to join us as Customer Service member.

Responsibilities:

  • Manage day to day operations in the service counter
  • Maintain a high level of staff's service standards
  • Attend to shoppers enquiries and all aspects of customer service
  • Perform centre promotions related activities such as gifts redemptions etc
  • Manage a team of 3 other team members and reports to Marketing Manager

  • Minimum GCE 'O' Level

  • 2 years of experience in shopping mall or hotel concierge service is preferred

  • Computer literate
  • Possess good leadership qualities and interpersonal skills
  • Customer oriented with good communication & interpersonal skills
  • Able to work on shifts, weekends & Public Holidays


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