Data Centre NOC Lead

2 weeks ago


Ang Mo Kio New Town, Singapore APBA TG Human Resource Pte Ltd Full time $60,000 - $120,000 per year

Responsibilities

  • Managed staffing of resources to fulfil 24x7 rotational shifts

  • Team Leadership and Management

  • Develop, mentor, and conduct performance reviews for the 24x7 DC Operations team.
  • Serve as the primary escalation point for all operational incidents and staffing issues.
  • Develop and maintain the 24x7 shift schedule to ensure continuous coverage and manage shift rotation/time off requests
  • Own, update, and govern all DC SOPs; drive regular reviews and training sessions to ensure team compliance
  • Oversee L1 incident response, including identifying, diagnosing, and performing basic L1 network (e.g., port patching/testing) and server hardware (e.g., drive swaps, console access) troubleshooting
  • Ensure DC Ops staff are following SOP to:

  • Perform DC site escort for vendor visitors or vendor engineers

  • Perform monitoring of system alerts and perform escalation to next level for support
  • Abide and enforce the operating procedures required by the DC owner
  • Perform basic network check and L1 troubleshooting
  • Maintain Server/LAN room management

  • Expertise in maintaining optimal server room layouts for efficient cooling and cable management

  • Experience in managing access control and environmental monitoring systems for server rooms
  • Perform Data centre management
  • Physical access management (e.g., security clearance, biometric and key card systems) and maintain an audit log of all visitors and team activities.
  • Proficiency in data centre capacity planning and resource allocation
  • Experience in implementing DCIM (Data Centre Infrastructure Management) solutions for comprehensive monitoring and management of data centre assets
  • Monitor service request management

  • Ensure logging of tickets by the DC Ops staff

  • Ensure on-time escalation of tickets to next working level
Requirements
  • Minimum 5 years of working experience in DC Operation and 2 years as a team lead
  • 2 years' experience in people management
  • Basic knowledge in network troubleshooting, Cisco CCNA or alternatives certification is preferred
  • Good knowledge in using ITSM system
  • Good knowledge in managing backend monitoring systems
  • Strong knowledge of Operations methodology
  • Strong interpersonal and excellent communication skills

If you are keen, please email your updated resume to

EA License no. 14C7275/Registration no. R

Please take note that only shortlisted candidate will be contacted. Thank you.



  • Ang Mo Kio, Singapore Tech Data Corporation Full time

    **Job Purpose**: **Responsibilities**: - Ability to accurately design complex vendor solutions to meet customer requirements. - Build Solution Blueprint and architecture for supported solution domain. - Responsible to lead the Hybrid & Modern Data Center Solutions Center of Excellence by building the solution use cases to support Demos, Proof of Concepts...

  • Syscon Operator

    3 days ago


    Ang Mo Kio New Town, Singapore NCS Pte Ltd Full time $40,000 - $80,000 per year

    As a Syscon Operation, works in a 24/7 Network Operations Centre (NOC) to monitor, maintain, and support mission-critical network and system operations. The role is responsible for fault detection and resolution, configuration changes, system administration, performance tracking, and enforcing network security. It includes coordination with maintenance...


  • Bishan New Town, Singapore Raffles Student Care Centre Full time

    Raffles Student Care Centre inculcates values and develops life skills in our children to prepare them for life. We currently manage Student Care and Kindergarten Care (KCare) centres around the country. Raffles Student Care is committed to providing a child-safe environment in accordance with child-safe standards. We are looking for a **Centre Supervisor**...

  • Data Centre Manager

    1 week ago


    Bishan New Town, Singapore Pro-Matrix Pte Ltd Full time

    Roles & Responsibilities: - Coordinate day to day operations in line with Facilities Management of the Data Centre, whilst maintaining the functionality of the existing facility - Prepare and implement a comprehensive preventive maintenance programme - Manage environmental resources, power management / distribution, risk management, safety, physical layout,...

  • Centre Manager

    3 days ago


    Ang Mo Kio, Singapore Arty Learning Pte Ltd Full time

    Company Arty Learning Pte Ltd Designation Centre Manager Date Listed 23 Jan 2025 Job Type Experienced / Senior Executive - Full/Perm Job Period Immediate Start, Permanent Profession General Management Industry Early Childhood Care and Education Location Name Hougang, Singapore, Ang Mo Kio, Bukit Batok Address Hougang,...


  • Ang Mo Kio New Town, Singapore NCS Pte Ltd Full time $60,000 - $120,000 per year

    NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce...


  • Ang Mo Kio, Singapore Oaktree Consulting Full time

    Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is met **Requirement** - Diploma / NITEC / GCE...


  • Ang Mo Kio, Singapore Oaktree Consulting Full time

    Job Scope Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is met **Requirements**: - Diploma /...


  • Ang Mo Kio, Singapore Tech Data Corporation Full time

    **Job Purpose**: The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales...

  • Residential Coach

    1 week ago


    Ang Mo Kio New Town, Singapore Pathlight School Autism Resource Centre (Singapore) Full time $30,000 - $90,000 per year

    Autism Resource Centre (Singapore) or ARC(S) is a non-profit charity organisation dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society.  ARC(S) offers a range of services and resources tailored to meet the growing concerns and needs of the autism community.As part of our...