E-Commerce Executive

2 days ago

Central Region, Singapore PERSOL Full time $60,000 - $120,000 per year

Our client, a well-known company is looking for candidates for the position of E-Commerce Executive.

RESPONSIBILITIES

Operations & Product Management

  • Manage and optimize product listings across all e-commerce platforms to ensure accuracy in information, pricing, and inventory levels.
  • Work closely with the Order Fulfilment team to streamline order processing and ensure timely deliveries to customers.
  • Reconcile platform transactions and resolve discrepancies in collaboration with the Finance department.

Campaign & Promotion Execution

  • Develop and execute compelling sales campaigns and promotions to drive traffic, conversion, and average order value.
  • Plan and manage the end-to-end execution of offline marketing initiatives, such as roadshows.

Customer & Corporate Programs:

  • Serve as the primary point for resolving customer inquiries, complaints, returns, and refunds in a timely and brand-positive manner.
  • Own the Corporate Employee Purchase Programme (CEPP), including new account development, onboarding, and database management.

Reporting & Analysis

  • Track and manage the Marketing Fund, including budget monitoring and documentation.
  • Analyze key performance indicators (KPIs), customer behaviour, and competitor activities to identify trends and growth opportunities.
  • Generate regular reports on sales performance, campaign effectiveness, and operational metrics.

REQUIREMENTS

  • Diploma or Bachelor's degree in Digital Marketing, Business, or a related field.
  • Minimum of 2 years of hands-on experience in e-commerce operations.
  • Proven experience with major e-commerce platforms (e.g., Shopify, WooCommerce, Amazon, Lazada, Shopee).
  • Strong analytical skills with familiarity in Google Analytics or similar tools
  • Excellent project and time management skills, with a proven ability to prioritize tasks in a fast-paced environment.
  • A problem-solving mindset with a customer-first approach.
  • Outstanding communication and interpersonal skills for effective liaison with internal teams and external partners.

Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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