Guest Services Executive

1 week ago


Queenstown, Singapore Momentus Hotel Alexandra Full time $40,000 - $60,000 per year

Job Summary

  • To assist the Guest Services Manager in the supervision and control of Front Desk operations and carry out of all guest service duties.
  • To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel.
  • To determine daily room requirements and ensure guest's special requests are being checked, room blocked as per guest's request.
  • To take charge and ensure preparation work is done prior to groups check-in.
  • To receive and attend to VIPs, wedding couples and regular guests in the absence of Guest Services Manager
  • To brief and update Guest Services Officers on events and latest developments.

Requirements

  • Positive work attitude and team player.
  • Good communication and public relations skills.
  • Able to perform rotating shift and work on weekends / public Holidays

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