Facilities Administrator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Description: Facilities Administrator

Position Overview

JLL is seeking a diligent and organized Facilities Administrator to support the day-to-day operations of our Facilities Management team. The successful candidate will play a key role in managing helpdesk requests, monitoring work order performance, coordinating with vendors, and ensuring accurate reporting. This position requires a high level of professionalism, as it involves supporting both internal stakeholders and external partners within an international school environment.

Key Responsibilities

Helpdesk & Work Order Management

• Manage the FM Helpdesk (back-office call center), logging and delegating requests from staff and other stakeholders to technicians or handymen.
• Administer the Corrigo helpdesk app portal, assigning work orders to relevant departments or escalating to senior management as required.
• Monitor work order performance to ensure timely and high-quality resolution.

Reporting & Data Entry

• Prepare and submit daily reports, including PSI and water readings and site team attendance.
• Maintain accurate data entry and records as requested by Facilities Managers for compliance and reporting.

Finance & Vendor Coordination

• Support finance processes, including month-end / Adhoc invoice submissions and vendor coordination.
• Raise Purchase Requisitions (PR) in line with procurement policies.
• Track and follow up on outstanding vendor issues to ensure smooth operations.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.