Passenger Customer Service

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through...

As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers’ departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition. **Key...

**Responsibilities**: - In charge of handling arrival and departure passengers, coordinating and assisting passengers at the check-in counter. - Answering telephone calls and general passenger handling duties in the Passenger Service Section; - Ticketing and reservation. - Handling of passenger’s lost and found. - Asist passengers as needed through...

As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers' departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.Please use...

**Duties & Responsibilities**: - Service ambassador to assist and guide passengers on the use of Self Service Kiosk and Auto Bag Drops - Take charge of assigned flights, reporting to the PSS for pre-flight briefings, ensuring correct flight numbers, destinations, and departure times, checking in passengers and processing documentation, and handling...

**1 **Nature of Duties and Responsibilities** - Take charge of the various work areas in Passenger Services operations. Daily duties include: a. Oversee flight handling for airlines b. Ensure close liaison with Airline Relations Manager on all matters pertaining to operations c. Takes charge and direct staff on all aspects of customer service delivery and...

Roles & Responsibilities 1. Salary Range $2000 to $2350 excluding OTs 2. 6 Days Work Week Roster 3. Permanent Night Shift (2200hrs to 0700 hrs) Job Descriptions:- Meet & greet Airline passengers- Check-in Airline passengers for Departure flights- Airline flight departure management- Relaying to passengers of airline’s policies Responsibilities: - Checking...

**Priority Passenger Services (PPS) Manager** **Responsibilities**: **Key Responsibilities** - Engage Singapore-based PPS Club members, especially high-value customers to ensure a seamless travel experience through various pro-active initiatives - Complaint resolution through win-win approaches and mitigating future lapses - PPS Club events management for...

Roles & Responsibilities Job Description Assist passengers requiring special assistance during arrivals and departures. Operate buggy vehicles to transport passengers between terminal gates and aircraft. Deliver personalized support to passengers with unique needs, such as those with mobility challenges, unaccompanied minors and elderly travelers....

**Summary Benefit**: Basic $2100 Rotating Shift 5 days work **Location**: Changi Airport Friendly working environment **Responsibilities**: Handling check-in duties and assisting passengers at self-check-in kiosks and automated bag drop kiosks. Ensuring the accuracy of boarding pass information and matching the passenger's name on the passport with the...