Senior Solutions Engineer

Wise was launched in 2011 with the vision of making international money transfers cheap, fair, and simple. Today, our multi-currency account helps more than 16 million people and businesses manage their money across the world. Over the past decade, Wise has built a global payments infrastructure that has revolutionised how money moves around the world. Now, with Wise Platform, other companies can gain access to our industry-leading, reliable service seamlessly.

We've already partnered with 85+ banks, FinTechs and other enterprises, opening up the benefits of Wise's payments infrastructure to millions of their end customers around the world. Now we're looking to take Wise Platform's scale to the next level, and we are looking for a Senior Solutions Engineer to join our team in Singapore covering the APAC region to support both new and existing Wisers to achieve their potential in a fast growing team and organisation. You will work across our partners, your own team, Wise Platform and the wider organisation to maximise your team's impact.

We're looking for a Senior Solutions Engineer to join our team in Singapore.

The Wise Platform team works with financial institutions and major tech companies at a global level to offer Wise products and services directly to their customers through our API.

Solutions Engineers make this happen. They work with partners to build integrations to our class-leading international finance products, while improving Wise Platform by increasing the capabilities of our public API. The team's goals are to drive the growth of Wise through partnerships and integrations by creating a world class product set delivered through third parties.

As part of this role, you will

• Provide technical consulting and product guidance to banks and partners across APAC integrating Wise, primarily post-sale

• Support business development by aiding larger partners requiring novel features

• Assist partners in the implementation phase, defining technical solutions and documenting requirements

• Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team

• Ensure partners deliver the best integration within their constraints for an excellent customer experience

• Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions

• Work on scaling Wise Platform into new regions, overcoming associated challenges

• Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations

• Collaborate with the technical presales team to support the sales cycle and secure new partnerships

• Enhance internal processes to handle multiple integrations in parallel

• Design and develop new features for Wise services and expose them on the public API when needed

• Troubleshoot, test, and resolve technical issues, supporting the API team with complex problems

This role will give you the opportunity to

• Choose your own path to success - you'll have the freedom to define the vision and responsibility for making it happen.

• Identify problems and unlock opportunities for Wise and partners through technology solutions.

• Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude.

This is an IC3 level position. Read more about our Engineering Levels here.

• You are from a software engineering background but also have experience working with  both tech and non-tech stakeholders to successfully deliver multiple technical projects concurrently.

• You understand the value of balancing customer centric thinking with technical know-how, and can bridge the gap between business and technical experts.

• You put the customer above technology, while finding ways to leverage technology to improve the customer experience.

• You are personable and you are good at stakeholder management. You are able to represent Wise and our values to external partners in a professional way, explaining technical problems and solutions to non-technical audiences.

• You have strong presentation and public speaking skills.

• Experience with RESTful APIs, API Design, Swagger, OpenAPI, OAuth2.

Some extra skills that would be awesome:

• Experience working across multiple programming languages, tech stacks and cloud providers.

• Experience with our stack: Java within the Spring ecosystem, Kubernetes, AWS and service mesh architectures.

• You have worked with distributed systems and monolithic architectures and understand the advantages and challenges of both.

• Passion for international finance, foreign exchange and payment systems.

• Demonstrated experience speaking at conferences and public events.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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