Receptionist cum Customer Service Agent

6 days ago

Singapore Rapsys Technologies Pte. Ltd Full time $30,000 - $36,000 per year

Job Description

Profile: Receptionist cum Customer Service Agent

Contract Period: 01 Dec 2025 – 31 Dec 2026 (Base Period)

Address: 9 Pasir Ris Drive 6, Singapore 519421

Working Hours

  • Mondays to Fridays: 9:15am – 6:15pm (inclusive of 30 mins lunch break)
  • Service not required on Saturdays, Sundays, and gazetted public holidays

Scope of Services

1. Communications Support

  • Answer and patch phone calls at the General Office front counter.
  • Provide timely and professional responses to inquiries.
  • Manage and route school emails accurately and promptly.

2. Visitor Management

  • Attend to walk-in visitors including parents, students, teachers, and delivery personnel.

3. Administrative Support

  • Support day-to-day general office operations including mailroom handling and distribution.
  • Maintain simple records of received items, lost & found, and loan of uniforms.
  • Assist with filing, laminating, courier coordination, and database/record updates.
  • Manage and maintain the SAT intranet portal.

4. Office Presentation

  • Ensure reception area is tidy, presentable, and stocked with necessary supplies for staff and visitors.

5. Customer Service

  • Serve as the first point of contact for all visitors, addressing queries and resolving issues calmly and effectively.

6. Functional Tasks

  • Act as the school's designated goods receipt officer.
  • Coordinate and manage appointments, calendars, and room scheduling.
  • Ensure inventory accuracy and availability at all times.

7. Other Tasks

  • Support ad-hoc duties assigned by School Leaders, Administration Manager, or Operations Manager.

Qualifications & Skills

Minimum Qualifications

  • At least 'N' Level with passes in English and Mathematics.
  • Preferably Higher Nitec / Diploma in Business, Management, Hospitality, or equivalent.

Experience

  • Minimum 1 year of relevant experience as a receptionist or customer service agent.
  • Experience in education institutions and working with youths/parents is an advantage.

Essential Skills

  • Administrative and office management
  • Communication and interpersonal skills
  • Customer service excellence
  • Proficiency in Microsoft Office and IT systems
  • Mailroom and record management
  • Time management and organizational skills
  • Professional and inclusive work attitude

Candidate Profile

  • Calm and tactful in handling diverse individuals.
  • Confident with walk-in visitor management.
  • Able to provide simple first-aid support.
  • Quick thinker with problem-solving and de-escalation skills.
  • Patient, cheerful, caring, and professional with good telephone etiquette.

Job Type: Contract

Contract length: 12 months

Pay: $1, $3,000.00 per month

Education:

  • GCE 'O' Level or GCE 'N' Level (Preferred)

Experience:

  • receptionist or customer service agent.: 1 year (Preferred)
  • education institutions with youths/parents: 1 year (Preferred)
  • Microsoft Office and IT systems: 1 year (Preferred)

  • Customer Service cum Receptionist

    6 days ago

    Singapore Kumpulan Development (S) Pte Ltd Full time $30,000 - $40,000 per year

    Location: Singapore, Changi North RiseWorking Hours: 5 day work week (Monday to Friday)Benefits:Lunch provided2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stationsMedical BenefitsLeave benefits according to MOM guidelinesJob Summary:We are looking for a friendly, proactive, and customer-focused individual to join our team as a Receptionist...

  • Receptionist cum Sales

    2 weeks ago

    Singapore SG HAIR REPLACEMENT PTE. LTD. Full time

    Job Description - Salon Receptionist cum Sales Respond to customer enquiries via company phone Manage and schedule appointments using the salon's booking system Provide service recommendations and basic consultation to customers Handle cashiering duties, including processing payments and daily reconciliation Support the team with general administrative and...

  • Receptionist cum Sales

    2 weeks ago

    Singapore SG HAIR REPLACEMENT PTE. LTD. Full time

    Job Description – Salon Receptionist cum Sales Respond to customer enquiries via company phone Manage and schedule appointments using the salon’s booking system Provide service recommendations and basic consultation to customers Handle cashiering duties, including processing payments and daily reconciliation Support the team with general administrative...

  • Admin Cum Receptionist

    7 days ago

    Singapore Inova Collective Pte Ltd Full time

    Overview Inova Collective Pte Ltd (Sintered Stone supplier) is seeking an experienced and dynamic Admin Cum Receptionist to join our team. In this full-time position, you will be responsible for providing comprehensive administrative and reception support to ensure the smooth running of our operations in our Bukit Merah Central Region office....

  • Receptionist cum Admin Assistant

    3 days ago

    Singapore UNITED PROJECT CONSULTANTS PTE LTD Full time

    Receptionist cum Admin Assistant (Bldg Consultant)Overview Receptionist cum Admin Assistant (Bldg Consultant) role including reception duties and general admin support. Responsibilities Maintain clean, professional reception area; manage meeting room bookings Assist with admin tasks: filing, scanning, office & pantry supplies Coordinate with site teams &...

  • Dental Receptionist cum Dental Surgery Assistant

    2 weeks ago

    Singapore Toofdoctor Pte Ltd Full time

    Dental Receptionist cum Dental Surgery Assistant Are you passionate about enhancing patient experiences and excited by the prospect of a multifaceted role in a dynamic dental practice? Join our dental team as a receptionist cum dental assistant, where you'll be the welcoming face and friendly voice of our practice!What You Need To Do: Manage appointment...

  • Dental Assistant cum Receptionist

    7 days ago

    Singapore Allied Search Pte. Ltd. Full time

    As a Dental Assistant cum Receptionist Assist the dental team in performing fundamental dental procedures, including oral health maintenance, scaling and polishing, fluoride application, and root planing. Conduct preliminary oral assessments and evaluate patients’ medical histories. Provide education to patients on effective oral hygiene practices and...

  • Receptionist / admin

    2 weeks ago

    Singapore FRENCH LANGUAGE STUDIO PTE. LTD. Full time

    We are looking for a receptionist cum admin. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers. Role : Welcome students/clients Handle clients inquiries (walk-in, phone, email...)Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)Ensure daily...

  • Receptionist / admin

    5 days ago

    Singapore French Language Studio Full time

    We are looking for a receptionist cum admin. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers. Role Welcome students/clients Handle clients inquiries (walk-in, phone, email...)Resolve issues and escape issues as required (claims, schedule conflicts, last minute cancellations)Ensure daily...

  • Receptionist cum Admin Assistant

    2 weeks ago

    Singapore RIGHT CONSTRUCTION PTE LTD Full time $30,000 - $60,000 per year

    Job Title: Receptionist cum Administrative Assistant (Construction)Salary Range: S$ 2,000 - 3,000 / month (depending on experience & duties)Key Responsibilities:Greet visitors & clients; manage incoming calls, emails, mail & courier deliveriesMaintain clean, professional reception area; manage meeting room bookingsAssist with admin tasks: filing, data entry,...