Customer Service Executive

2 days ago


Paya Lebar, Singapore 7960ee58-91ad-4d19-81da-2ec43f0c0782 Full time $30,000 - $60,000 per year

About the role

We are looking for a dedicated and patient Customer Service Executive to join our team. You will be responsible for providing after-sales support, handling customer enquiries, and coordinating with internal departments to ensure timely and effective solutions. You will be collaborating with other departments to ensure a seamless customer experience. If you enjoy helping people, solving problems, and contributing to a positive customer experience, we would love to hear from you.

What you'll be doing

  1. Assist customers with after-sales service matters, including spare parts enquiries and repair coordination.
  2. Handle customer complaints and issues promptly, accurately, and professionally.
  3. Provide suggestions and feedback to improve the overall customer experience.
  4. Ensure proper documentation and data accuracy to avoid delays in service processes.
  5. Liaise closely with relevant internal departments to resolve customer issues efficiently.
  6. Perform other ad-hoc duties and tasks as assigned.

What we're looking for

  1. Strong customer service skills with a sincere and service-oriented attitude.
  2. A good team player who is mature, independent, proactive, meticulous, and able to multi-task.
  3. Minimum educational qualification: "N" Level or "O" Level.
  4. Proficient in Microsoft Office applications, especially Word and Excel.
  5. Bilingual candidates preferred.
  6. Able to commence work within short notice

What we offer

At DNR WHEELS PTE LTD, we are committed to providing our employees with a rewarding and fulfilling work experience. As a Customer Service Executive, you will have the opportunity to be part of a collaborative and supportive team, with access to ongoing training and development opportunities to help you grow your skills and advance your career. We also offer a competitive salary, bonuses, and a range of benefits including healthcare, employee discounts.

About us

DNR WHEELS PTE LTD is a leading retailer in the Retail & Consumer Products industry, known for our high-quality products and exceptional customer service. Our mission is to provide our customers with the best shopping experience, and our team of dedicated professionals is crucial to achieving this goal. We are a fast-paced and innovative company, constantly seeking new ways to improve and expand our business.

If you're excited about the prospect of joining our team as a Customer Service Executive, we encourage you to apply now


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