Front Office Receptionist
7 days ago
Responsibilities
Plan rosters and provide room allotments to travel agencies/OTA
Check in guests and attend to their problems
3 years similar work experience in hotel front office operations & IT system
Requirements
- Able to operate Wishnet IT system and have experience in booking
engines and reservations
Guest Services
- Greet guests warmly upon arrival, check them in and out efficiently.
- Handle reservations, cancellations, and booking modifications.
- Provide information about the hotel's facilities, services, and local attractions.
- Respond promptly and courteously to guest inquiries, requests, and complaints.
Administrative Duties
- Manage phone calls, emails, and messages in a timely and professional manner.
- Process payments, issue receipts, and maintain accurate guest records.
- Keep the front desk area organized, tidy, and presentable.
- Update daily occupancy reports and communicate with housekeeping.
Job Type: Full-time
Pay: $1, $2,300.00 per month
Work Location: In person
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