Front Office Receptionist

1 week ago


Geylang, Singapore ST Venture Employment Agency Full time $13,200 - $41,000 per year

Responsibilities

  1. Plan rosters and provide room allotments to travel agencies/OTA

  2. Check in guests and attend to their problems

  3. 3 years similar work experience in hotel front office operations & IT system

Requirements

  1. Able to operate Wishnet IT system and have experience in booking

engines and reservations

Guest Services

  • Greet guests warmly upon arrival, check them in and out efficiently.
  • Handle reservations, cancellations, and booking modifications.
  • Provide information about the hotel's facilities, services, and local attractions.
  • Respond promptly and courteously to guest inquiries, requests, and complaints.

Administrative Duties

  • Manage phone calls, emails, and messages in a timely and professional manner.
  • Process payments, issue receipts, and maintain accurate guest records.
  • Keep the front desk area organized, tidy, and presentable.
  • Update daily occupancy reports and communicate with housekeeping.

Job Type: Full-time

Pay: $1, $2,300.00 per month

Work Location: In person



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