F&B Hostess

5 days ago

Singapore MANDAI RESORTS PTE. LTD. Full time $104,000 - $130,878 per year

The Mandai Rainforest Resort by Banyan Tree is nestled within the Mandai Wildlife Reserve, Singapore's nature and wildlife destination that is home to renowned zoological parks – Bird Paradise, Night Safari, River Wonders, Singapore Zoo, and Rainforest Wild ASIA

We are seeking vibrant and professional individuals to join our team as F&B Hostess .

As part of the team, the incumbent will help embed and strengthen our brand's service & quality standards and establish the relevant protocols.

Key Responsibilities

  • Be responsible for taking reservations, answering the phone, responding to any guest requests.
  • Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest.
  • Prepare and check tables before service.
  • Prompt to clear and reset tables after service.
  • Responding to guest enquiries and requests.
  • Communicating guest information to the team (special requests, occasions) to personalize guests' experience
  • Complete all opening and closing procedures in a timely manner.
  • Always be assertive and attentive to guests' needs.
  • Ensure each guest gets a fond farewell before they leave.
  • Assist in building and maintaining a strong guest profile database.
  • Support food & beverage service when required.
  • Any other tasks as assigned by the Restaurant Manager.

Job Requirements

  • Minimum NITEC/Higher NITEC in Food and Beverage/Customer Service/Guest Relations or an equivalent professional qualification in a related field
  • 1 to 2 years' experience, preferably in the Hospitality or Food & Beverage industry. Fresh graduates are welcomed.
  • Strong interpersonal, communication and organizational skills.
  • Highly motivated team player, able to perform with minimal supervision.

Shuttle service from MRT stations (Springleaf, Choa Chu Kang, Ang Mo Kio, Khatib)

Daily meals provided

Medical benefits provided

Attractive bonus incentives

(We regret to inform that only shortlisted candidates will be contacted)

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